Allowing for there is a steady and growing demand for our CRT-261 Valid Test Dumps Demo real exam with high quality at moderate prices, we never stop the pace of doing better. All newly supplementary updates of our CRT-261 Valid Test Dumps Demo exam questions will be sent to your mailbox one year long. And we shall appreciate it if you choose any version of our CRT-261 Valid Test Dumps Demo practice materials for exam and related tests in the future. Our CRT-261 Valid Test Dumps Demo study materials are the hard-won fruit of our experts with their unswerving efforts in designing products and choosing test questions. Pass rate is what we care for preparing for an examination, which is the final goal of our CRT-261 Valid Test Dumps Demo study materials. Once you unfortunately fail the exam, CRT-261 Valid Test Dumps Demo guide torrent will provide you with a full refund and the refund process is very simple.
Salesforce Service Cloud Consultant CRT-261 Sharp tools make good work.
You will have 100% confidence to participate in the exam and disposably pass Salesforce certification CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Dumps Demo exam. Hope you can give our CRT-261 Training Online exam questions full trust, we will not disappoint you. And with our CRT-261 Training Online study materials, you are bound to pass the exam.
Goldmile-Infobiz's providing training material is very close to the content of the formal examination. Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. We promise that we will do our best to help you pass the Salesforce certification CRT-261 Valid Test Dumps Demo exam.
Salesforce CRT-261 Valid Test Dumps Demo - But it is not easy to pass the exam.
If you are still hesitate to choose our Goldmile-Infobiz, you can try to free download part of Salesforce CRT-261 Valid Test Dumps Demo exam certification exam questions and answers provided in our Goldmile-Infobiz. So that you can know the high reliability of our Goldmile-Infobiz. Our Goldmile-Infobiz will be your best selection and guarantee to pass Salesforce CRT-261 Valid Test Dumps Demo exam certification. Your choose of our Goldmile-Infobiz is equal to choose success.
One is PDF, and other is software, it is easy to download. The IT professionals and industrious experts in Goldmile-Infobiz make full use of their knowledge and experience to provide the best products for the candidates.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
You can free download part of practice questions and answers of Salesforce certification Cisco 700-246 exam online as a try. HP HPE3-CL01 - I think that for me is nowhere in sight. Pegasystems PEGACPDC25V1 - Many people think that passing some difficult IT certification exams needs to be proficient in much of IT expertise and only these IT personnels who grasp the comprehensive IT knowledge would be able to enroll in the exam. HP HPE7-A08 - Our training materials, including questions and answers, the pass rate can reach 100%. Goldmile-Infobiz can provide you a pertinence training and high quality exercises, which is your best preparation for your first time to attend Salesforce certification IIA IIA-CIA-Part3-KR exam.
Updated: May 28, 2022