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QUESTION NO: 1
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time.
Which of the following do you use as the data source for this drop-down list?
A. A local list
B. A data table
C. A data page
D. A data transform
Answer: C
QUESTION NO: 2
An online shopping application allows customers to select the item quantity of different goods and add items to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The application pulls the price of each item type from a data page that references an external inventory management system.
Select two unit tests useful in developing the shopping cart page. (Choose Two)
A. Verify the order total cost property is accurately calculated.
B. Verify the price fields are displayed in the correct format.
C. Verify the data transform copies the correct value from the data page to the shopping cart page.
D. Verify the data page has the correct item prices.
Answer: C,D
QUESTION NO: 3
How do you indicate the progress of a case towards resolution?
A. Apply service levels to the assignment steps.
B. Update the case status on the appropriate steps.
C. Configure a case notes field to capture progress information
D. Design intent-driven user interfaces.
Answer: B
QUESTION NO: 4
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A. Verification
B. Repair
C. Submission
D. Review
Answer: B
QUESTION NO: 5
In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two entities would you model as case type? (Choose two.)
A. Fraud investigation
B. Claim
C. Customer
D. Items of loss
Answer: A,B
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Updated: May 28, 2022