You can contact with our service, and they will give you the most professional guide. Our Service-Cloud-Consultant Bible study materials are the accumulation of professional knowledge worthy practicing and remembering. There are so many specialists who join together and contribute to the success of our Service-Cloud-Consultant Bible guide quiz just for your needs. Infinite striving to be the best is man's duty. We have the responsibility to realize our values in the society. If you buy our Service-Cloud-Consultant Bible study tool successfully, you will have the right to download our Service-Cloud-Consultant Bible exam torrent in several minutes, and then you just need to click on the link and log on to your website’s forum, you can start to learn our Service-Cloud-Consultant Bible question torrent.
Because it can help you prepare for the Service-Cloud-Consultant Bible exam.
The Goldmile-Infobiz Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Bible exam questions is 100% verified and tested. However, we need to realize that the genius only means hard-working all one’s life. It means that if you do not persist in preparing for the Latest Test Service-Cloud-Consultant Camp Materials exam, you are doomed to failure.
Goldmile-Infobiz Salesforce Service-Cloud-Consultant Bible exam training materials is a good guidance. It is the best training materials. You can use the questions and answers of Goldmile-Infobiz Salesforce Service-Cloud-Consultant Bible exam training materials to pass the exam.
Salesforce Service-Cloud-Consultant Bible - After all, no one can steal your knowledge.
All the IT professionals are familiar with the Salesforce Service-Cloud-Consultant Bible exam. And all of you dream of owning the most demanding certification. So that you can get the career you want, and can achieve your dreams. With Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Bible exam training materials, you can get what you want.
Do not worry, in order to help you solve your problem and let you have a good understanding of our Service-Cloud-Consultant Bible study practice dump, the experts and professors from our company have designed the trial version for all people. You can have a try of using the Service-Cloud-Consultant Bible prep guide from our company before you purchase it.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Amazon AWS-Developer-KR - Goldmile-Infobiz not only provide the products which have high quality to each candidate, but also provides a comprehensive after-sales service. ISACA CISA-CN - Because our study materials have the enough ability to help you improve yourself and make you more excellent than other people. Cisco 200-301 - It is no exaggeration to say that the value of the certification training materials is equivalent to all exam related reference books. And our Amazon SOA-C03 learning guide will be your best choice. HRPA CHRP-KE - Don't waste much more time on preparing for a test.
Updated: May 28, 2022