Your eligibility of getting a high standard of career situation will be improved if you can pass the exam, and our Service-Cloud-Consultant Book study guide are your most reliable ways to get it. You can feel assertive about your exam with our 100 guaranteed professional Service-Cloud-Consultant Book practice engine for you can see the comments on the websites, our high-quality of our Service-Cloud-Consultant Book learning materials are proved to be the most effective exam tool among the candidates. You will have the right to start to try to simulate the real examination. We believe that the Service-Cloud-Consultant Book study materials from our company will not let you down. So your personal effort is brilliant but insufficient to pass the Salesforce Certified Service cloud consultant exam and our Service-Cloud-Consultant Book test guide can facilitate the process smoothly & successfully.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is a long process to compilation.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Book - Salesforce Certified Service cloud consultant We have been studying for many years since kindergarten. If you are interested in our products, I believe that after your trial, you will certainly not hesitate to buy it. All consumers who are interested in Service-Cloud-Consultant Latest Exam Dumps File guide materials can download our free trial database at any time by visiting our platform.
We guarantee that if you under the guidance of our Service-Cloud-Consultant Book study tool step by step you will pass the exam without a doubt and get a certificate. Our learning materials are carefully compiled over many years of practical effort and are adaptable to the needs of the exam. We firmly believe that you cannot be an exception.
Salesforce Service-Cloud-Consultant Book - Of course, you can also experience it yourself.
As we all know, there are many reasons for the failure of the Service-Cloud-Consultant Book exam, such as chance, the degree of knowledge you master. Although the Service-Cloud-Consultant Book exam is an exam to test your mastery of the knowledge of Service-Cloud-Consultant Book, but there are so many factor to influence the result. As long as you choose our Service-Cloud-Consultant Book exam materials, you never have to worry about this problem. Because we will provide you a chance to replace other exam question bank if you didn’t pass the Service-Cloud-Consultant Book exam at once. What’s more important it’s that also free of charge only if you provide relevant proof. It is very convenient to replace and it's not complicated at all. It will not cause you any trouble.
With years of experience dealing with Service-Cloud-Consultant Book exam, they have thorough grasp of knowledge which appears clearly in our Service-Cloud-Consultant Book exam questions. All Service-Cloud-Consultant Book study materials you should know are written in them with three versions to choose from: the PDF, Software and APP online versions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
When the some candidates through how many years attempted to achieve a goal to get CompTIA N10-009 certification, had still not seen success hope, candidate thought always depth is having doubts unavoidably bog: can I get CompTIA N10-009 certification? When can I get CompTIA N10-009 certification? In this a succession of question behind, is following close on is the suspicion and lax. SAP C_S4CPR_2508 - The rigorous world force us to develop ourselves, thus we can't let the opportunities slip away. Come and buy our Ping Identity PAP-001 exam guide! However, our SAP C-ARCON-2508 real questions are high efficient priced with reasonable amount, acceptable to exam candidates around the world. Up to now, many people have successfully passed the Microsoft AI-900-CN exam with our assistance.
Updated: May 28, 2022