Of course, Service-Cloud-Consultant Braindumps simulating exam are guaranteed to be comprehensive while also ensuring the focus. We believe you have used a lot of Service-Cloud-Consultant Braindumps learning materials, so we are sure that you can feel the special features of Service-Cloud-Consultant Braindumps training questions. The most efficient our Service-Cloud-Consultant Braindumps study materials just want to help you pass the exam more smoothly. So our Goldmile-Infobiz will provide a exam simulation for you to experience the real exam model before real exam. Service-Cloud-Consultant Braindumps exam simulation software is full of questions, which will improve your ability to face the exam after you exercise them. Many people now want to obtain the Service-Cloud-Consultant Braindumps certificate.
Salesforce Service Cloud Consultant Service-Cloud-Consultant PDF version is easy for read and print out.
You may strand on some issues at sometimes, all confusions will be answered by the bountiful contents of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Braindumps exam materials. Once you have well prepared with our Pdf Service-Cloud-Consultant Exam Dump dumps collection, you will go through the formal test without any difficulty. To help people pass exam easily, we bring you the latest Pdf Service-Cloud-Consultant Exam Dump exam prep for the actual test which enable you get high passing score easily in test.
Though the content is the same, but the displays are different due to the different study habbits of our customers. So we give emphasis on your goals, and higher quality of our Service-Cloud-Consultant Braindumps actual exam. Up to now, more than 98 percent of buyers of our Service-Cloud-Consultant Braindumps practice braindumps have passed it successfully.
Salesforce Service-Cloud-Consultant Braindumps - You will not need to struggle with the exam.
In the recent few years, Salesforce Service-Cloud-Consultant Braindumps exam certification have caused great impact to many people. But the key question for the future is that how to pass the Salesforce Service-Cloud-Consultant Braindumps exam more effectively. The answer of this question is to use Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Braindumps exam training materials, and with it you can pass your exams. So what are you waiting for? Go to buy Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Braindumps exam training materials please, and with it you can get more things what you want.
Most of the materials on the market do not have a free trial function. Even some of the physical books are sealed up and cannot be read before purchase.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
As we all know, Goldmile-Infobiz's Salesforce Pegasystems PEGACPDC25V1 exam training materials has very high profile, and it is also well-known in the worldwide. And at the same time, you don't have to pay much time on the preparation for our ISTQB ISTQB-CTFL-KR learning guide is high-efficient. Fortinet NSE7_SOC_AR-7.6 - To choose Goldmile-Infobiz is to choose your success. We are willing to recommend you to try the PCA CSDB learning guide from our company. CISI IFC - In addition, about FULL REFUND policy that you fail the exam, you can understand that information in advance.
Updated: May 28, 2022