With Service-Cloud-Consultant Braindumps exam questions, your teacher is no longer one person, but a large team of experts who can help you solve all the problems you have encountered in the learning process. Service-Cloud-Consultant Braindumps study material has a high quality service team. First of all, the authors of study materials are experts in the field. We take our candidates’ future into consideration and pay attention to the development of our Salesforce Certified Service cloud consultant study training dumps constantly. Free renewal is provided for you for one year after purchase, so the Service-Cloud-Consultant Braindumps latest questions won’t be outdated. After all the exercises have been done once, if you want to do it again you will need to buy it again.
Salesforce Service Cloud Consultant Service-Cloud-Consultant No one will laugh at a hardworking person.
The Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Braindumps study materials are of great help in this sense. Once you have used our Exam Service-Cloud-Consultant Simulator Online exam training in a network environment, you no longer need an internet connection the next time you use it, and you can choose to use Exam Service-Cloud-Consultant Simulator Online exam training at your own right. Our Exam Service-Cloud-Consultant Simulator Online exam training do not limit the equipment, do not worry about the network, this will reduce you many learning obstacles, as long as you want to use Exam Service-Cloud-Consultant Simulator Online test guide, you can enter the learning state.
If you print the Service-Cloud-Consultant Braindumps exam materials out, you are easy to carry it with you when you out, it is to say that will be a most right decision to choose the Service-Cloud-Consultant Braindumps, you will never regret it. We can find that the Internet is getting closer and closer to our daily life and daily work. We can hardly leave the Internet now, we usually use computer or iPad to work and learn.
Salesforce Service-Cloud-Consultant Braindumps - But they have to do it.
Some sites provide Salesforce Service-Cloud-Consultant Braindumps exam study materials on the Internet , but they do not have any reliable guarantee. Let me be clear here a core value problem of Goldmile-Infobiz. All Salesforce exams are very important. In this era of rapid development of information technology, Goldmile-Infobiz just questions provided by one of them. Why do most people choose Goldmile-Infobiz? This is because the exam information provided by Goldmile-Infobiz will certainly be able to help you pass the exam. Why? Because it provides the most up-to-date information, which is the majority of candidates proved by practice.
You can use Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Braindumps exam training materials. The training materials of Goldmile-Infobiz are the product that through the test of practice.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Goldmile-Infobiz guarantee passing rate of 100%, you use your Salesforce Microsoft AZ-204 exam to try our Salesforce Microsoft AZ-204 training products, this is correct, we can guarantee your success. HP HPE0-J68-KR - How to get to heaven? Shortcart is only one. HP HPE7-A11 - I can say without hesitation that this is definitely a targeted training material. Have you thought of how to easily pass Salesforce Autodesk RVT_ELEC_01101 test? Have you found the trick? If you don't know what to do, I'll help you. Fortinet FCSS_NST_SE-7.4 - Select Goldmile-Infobiz is to choose success.
Updated: May 28, 2022