If you want to get through the Service-Cloud-Consultant Dumps practice exam quickly with less time and efforts, our learning materials is definitely your best option. One or two days' preparation and remember the correct Service-Cloud-Consultant Dumps test answers, getting the certification will be simple for our candidates. Free trials of Service-Cloud-Consultant Dumps exam pdf are available for everyone and great discounts are waiting for you. While our Service-Cloud-Consultant Dumps study materials can help you eliminate all those worries one by one. To take a good control of your life, this Service-Cloud-Consultant Dumps exam is valuable with high recognition certificate. The most important thing for preparing the Service-Cloud-Consultant Dumps exam is reviewing the essential point.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Why not have a try?
All exam questions that contained in our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Dumps study engine you should know are written by our professional specialists with three versions to choose from: the PDF, the Software and the APP online. With our Study Service-Cloud-Consultant Group exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies. You will have higher wages and a better development platform.
So owning the Salesforce certification is necessary for you because we will provide the best study materials to you. Our Salesforce exam torrent is of high quality and efficient, and it can help you pass the test successfully. Our company is responsible for our study materials.
Salesforce Service-Cloud-Consultant Dumps - All in all, learning never stops!
Our Service-Cloud-Consultant Dumps exam guide have also set a series of explanation about the complicated parts certificated by the syllabus and are based on the actual situation to stimulate exam circumstance in order to provide you a high-quality and high-efficiency user experience. In addition, the Service-Cloud-Consultant Dumps exam guide function as a time-counter, and you can set fixed time to fulfill your task, so that promote your efficiency in real test. The key strong-point of our Service-Cloud-Consultant Dumps test guide is that we impart more important knowledge with fewer questions and answers, with those easily understandable Service-Cloud-Consultant Dumps study braindumps, you will find more interests in them and experience an easy learning process.
And you will have a totally different life if you just get the Service-Cloud-Consultant Dumps certification. As old saying goes, all roads lead to Rome.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Many people worry about buying electronic products on Internet, like our Fortinet FCP_FMG_AD-7.6 preparation quiz, we must emphasize that our Fortinet FCP_FMG_AD-7.6 simulating materials are absolutely safe without viruses, if there is any doubt about this after the pre-sale, we provide remote online guidance installation of our Fortinet FCP_FMG_AD-7.6 exam practice. Python Institute PCEP-30-02 - And the best advantage of the software version is that it can simulate the real exam. You can learn our SCDM CCDM exam torrent in a piecemeal time, and you don't have to worry about the tedious and cumbersome learning content. Pegasystems PEGACPSA24V1 - Not only do we offer free demo services before purchase, we also provide three learning modes for users. After you know about our Adobe AD0-E137 actual questions, you can decide to buy it or not.
Updated: May 28, 2022