In order to make sure your whole experience of buying our Service-Cloud-Consultant Dumps.Zip prep guide more comfortable, our company will provide all people with 24 hours online service. The experts and professors from our company designed the online service system for all customers. If you decide to buy the Service-Cloud-Consultant Dumps.Zip study braindumps from our company, we can make sure that you will have the opportunity to enjoy the best online service provided by our excellent online workers. The rate of return will be very obvious for you. We sincerely reassure all people on the Service-Cloud-Consultant Dumps.Zip test question from our company and enjoy the benefits that our study materials bring. Believe that such a high hit rate can better help users in the review process to build confidence, and finally help users through the qualification examination to obtain a certificate.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can really try it we will never let you down!
So our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Dumps.Zip practice materials are perfect paragon in this industry full of elucidating content for exam candidates of various degrees to use for reference. Then you can start learning our Service-Cloud-Consultant New Braindumps Files exam questions in preparation for the exam. After years of hard work, our Service-Cloud-Consultant New Braindumps Files guide training can take the leading position in the market.
Our candidates might meet so problems during purchasing and using our Service-Cloud-Consultant Dumps.Zip prep guide, you can contact with us through the email, and we will give you respond and solution as quick as possible. With the commitment of helping candidates to pass Service-Cloud-Consultant Dumps.Zip exam, we have won wide approvals by our clients. We always take our candidates’ benefits as the priority, so you can trust us without any hesitation.
Salesforce Service-Cloud-Consultant Dumps.Zip - Only firm people will reach the other side.
As you can see on our website, there are versions of the PDF, Software and APP online. PDF version of our Service-Cloud-Consultant Dumps.Zip study materials- it is legible to read and remember, and support customers’ printing request. Software version of our Service-Cloud-Consultant Dumps.Zip exam questions-It support simulation test system and times of setup has no restriction. Remember this version support Windows system users only. App online version of Service-Cloud-Consultant Dumps.Zip practice engine -Be suitable to all kinds of equipment or digital devices.
Our effort in building the content of our Service-Cloud-Consultant Dumps.Zip learning questions lead to the development of learning guide and strengthen their perfection. Our Service-Cloud-Consultant Dumps.Zip practice braindumps beckon exam candidates around the world with our attractive characters.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
So our Databricks Associate-Developer-Apache-Spark-3.5 study materials are elemental materials you cannot miss. The high quality product like our Microsoft AI-102-KR study quiz has no need to advertise everywhere, and exerts influential effects which are obvious and everlasting during your preparation. All contents of Cisco 200-301 practice quiz contain what need to be mastered. You will find the exam is a piece of cake with the help of our IIA IIA-CIA-Part3-KR study materials. We have free demo of our Google Professional-Data-Engineer exam questions offering the latest catalogue and brief contents for your information on the website, if you do not have thorough understanding of our Google Professional-Data-Engineer study materials.
Updated: May 28, 2022