Our Service-Cloud-Consultant Duration practice dumps is high quality product revised by hundreds of experts according to the changes in the syllabus and the latest developments in theory and practice, it is focused and well-targeted, so that each student can complete the learning of important content in the shortest time. With Service-Cloud-Consultant Duration training prep, you only need to spend 20 to 30 hours of practice before you take the Service-Cloud-Consultant Duration exam. Secondly, both the language and the content of our Service-Cloud-Consultant Duration study materials are simple,easy to be understood and suitable for any learners. There are many merits of our product on many aspects and we can guarantee the quality of our Service-Cloud-Consultant Duration practice engine. But the mystery is quite challenging to pass Service-Cloud-Consultant Duration exam unless you have an updated exam material.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You won’t regret your decision of choosing us.
All exam materials in Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Duration learning materials contain PDF, APP, and PC formats. The second one of Reliable Service-Cloud-Consultant Dumps Pdf test guide is emphasis on difficult and hard-to-understand points. Experts left notes for your reference, and we believe with their notes things will be easier.
We often ask, what is the purpose of learning? Why should we study? Why did you study for Service-Cloud-Consultant Durationexam so long? As many people think that, even if one day we forget the formula for the area of a triangle, we can still live very well, but if it were not for the knowledge of learning Service-Cloud-Consultant Duration exam and try to obtain certification, how can we have the opportunity to good to future life? So, the examination is necessary, only to get the test Service-Cloud-Consultant Duration certification, get a certificate, to prove better us, to pave the way for our future life.
Salesforce Service-Cloud-Consultant Duration - God will help those who help themselves.
Can you imagine that you only need to review twenty hours to successfully obtain the Service-Cloud-Consultant Duration certification? Can you imagine that you don’t have to stay up late to learn and get your boss’s favor? With Service-Cloud-Consultant Duration study quiz, passing exams is no longer a dream. If you are an office worker, Service-Cloud-Consultant Duration preparation questions can help you make better use of the scattered time to review. Just visit our website and try our Service-Cloud-Consultant Duration exam questions, then you will find what you need.
Do not reject learning new things. Maybe your life will be changed a lot after learning our Service-Cloud-Consultant Duration training questions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
Salesforce Sales-Admn-202 test questions have so many advantages that basically meet all the requirements of the user. It is also known to us that passing the exam is not an easy thing for many people, so a good study method is very important for a lot of people, in addition, a suitable study tool is equally important, because the good and suitable CertNexus AIP-210 reference guide can help people pass the exam in a relaxed state. You are not required to pay any amount or getting registered with us for downloading free SAP C_ARP2P_2508 materials. SISA CSPAI - Of course, if you choose our study materials, you will have the chance to experience our PDF version. HP HPE0-J81 - As we all know, sometimes the right choice can avoid the waste of time, getting twice the result with half the effort.
Updated: May 28, 2022