Goldmile-Infobiz Salesforce Service-Cloud-Consultant Exam exam training materials can help you to pass the exam. Any restrictions start from your own heart, if you want to pass the Salesforce Service-Cloud-Consultant Exam examination, you will choose the Goldmile-Infobiz. The person who has been able to succeed is because that he believed he can do it. So can you as long as you buy our Service-Cloud-Consultant Exam exam braindumps. Propulsion occurs when using our Service-Cloud-Consultant Exam preparation quiz. Goldmile-Infobiz, as a provider, specializing in providing all candidates with IT exam-related materials,focus on offering the most excellent dumps for the candidates.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Now let our Goldmile-Infobiz help you!
Salesforce Service Cloud Consultant Service-Cloud-Consultant Exam - Salesforce Certified Service cloud consultant And you can easily download the demos on our website. Goldmile-Infobiz insists on providing you with the best and high quality exam dumps, aiming to ensure you 100% pass in the actual test. Being qualified with Salesforce certification will bring you benefits beyond your expectation.
Therefore, this is the point of our Service-Cloud-Consultant Exam exam materials, designed to allow you to spend less time and money to easily pass the exam. We are now in an era of technological development. Service-Cloud-Consultant Exam had a deeper impact on our work.
Salesforce Service-Cloud-Consultant Exam - The talent is everywhere in modern society.
Customer first, service first is our principle of service. If you buy our Service-Cloud-Consultant Exam study guide, you will find our after sale service is so considerate for you. We are glad to meet your all demands and answer your all question about our Service-Cloud-Consultant Exam training materials. So do not hesitate and buy our Service-Cloud-Consultant Exam study guide, we believe you will find surprise from our products. you should have the right to enjoy the perfect after sale service and the high quality products!
Opportunities always for those who are well prepared and we wish you not to miss the good opportunities. Goldmile-Infobiz provide you with the most authoritative and the fullest Salesforce Service-Cloud-Consultant Exam exam dumps, thus the hit rate is very high.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
There is no exaggeration that you can be confident about your coming exam just after studying with our ISTQB ISTQB-CTFL preparation materials for 20 to 30 hours. There will be one version right for you and help you quickly pass the Huawei H25-611_V1.0 with ease, so that you can obtain the most authoritative international recognition on your IT ability. Until now, we have simplified the most complicated CIPS L4M5 guide questions and designed a straightforward operation system, with the natural and seamless user interfaces of CIPS L4M5 exam question grown to be more fluent, we assure that our practice materials provide you a total ease of use. All that we have done is just to help you easily pass the Microsoft AZ-700-KR exam. There are so many striking points of our Peoplecert DevOps-Foundation preparation exam.
Updated: May 28, 2022