Our company is a multinational company which is famous for the Service-Cloud-Consultant Exam training materials in the international market. After nearly ten years' efforts, now our company have become the topnotch one in the field, therefore, if you want to pass the Service-Cloud-Consultant Exam exam as well as getting the related certification at a great ease, I strongly believe that the Service-Cloud-Consultant Exam study materials compiled by our company is your solid choice. You can definitely contact them when getting any questions related with our Service-Cloud-Consultant Exam study materials. And our staffs will help you in the first time with the most professional knowledage. It is universally accepted that in this competitive society in order to get a good job we have no choice but to improve our own capacity and explore our potential constantly, and try our best to get the related Service-Cloud-Consultant Exam certification is the best way to show our professional ability, however, the Service-Cloud-Consultant Exam exam is hard nut to crack but our Service-Cloud-Consultant Exam preparation questions are closely related to the exam, it is designed for you to systematize all of the key points needed for the Service-Cloud-Consultant Exam exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Missing the chance, I am sure you must regret it.
The Software version of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam study materials can simulate the real exam. As a reliable product website, we have the responsibility to protect our customers' personal information leakage and your payment security. So you can be rest assured the purchase of our Latest Service-Cloud-Consultant Exam Dumps Pdf exam software.
Of course, Service-Cloud-Consultant Exam learning materials produced several versions of the product to meet the requirements of different users. You can also ask to try more than one version and choose the one that suits you best. And we have three different versions Of our Service-Cloud-Consultant Exam study guide: the PDF, the Software and the APP online.
Salesforce Service-Cloud-Consultant Exam - So their perfection is unquestionable.
Our Service-Cloud-Consultant Exam practice engine with passing rate up to 98 percent can build a surely system to elude any kind of loss of you and help you harvest success effortlessly. We are in dire to help you conquer any questions about Service-Cloud-Consultant Exam training materials emerging during your review. If you want to be accepted as an indispensable member in your working condition, and obliterate opponents from a great distance, start by using our Service-Cloud-Consultant Exam exam prep to pass the Service-Cloud-Consultant Exam exam now.
Even if you know little about computers, you can easily begin to do exercises of the Service-Cloud-Consultant Exam real exam dumps. Also, we have invited for many volunteers to try our study materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
Long time learning might makes your attention wondering but our effective Salesforce Marketing-Cloud-Administrator study materials help you learn more in limited time with concentrated mind. IIA IIA-CIA-Part2-CN - You need to ensure that you have written down the correct email address. Unlike some products priced heavily and too heavy to undertake, our Fortinet NSE5_SSE_AD-7.6 practice materials are reasonable in price. Not only that our Cyber AB CMMC-CCA exam questions can help you pass the exam easily and smoothly for sure and at the same time you will find that the Cyber AB CMMC-CCA guide materials are valuable, but knowledge is priceless. However if you buy our Microsoft GH-200 exam engine, you just only need to spend 20-30 hours to practice training material and then you can feel secure to participate in this exam.
Updated: May 28, 2022