Most of the experts have been studying in the professional field for many years and have accumulated much experience in our Service-Cloud-Consultant Experience practice questions. The high-quality of our Service-Cloud-Consultant Experience exam questions are praised by tens of thousands of our customers. You may try it! Our company is a well-known multinational company, has its own complete sales system and after-sales service worldwide. In the same trade at the same time, our Service-Cloud-Consultant Experience real study dumps have become a critically acclaimed enterprise, so, if you are preparing for the exam qualification and obtain the corresponding certificate, so our company launched Service-Cloud-Consultant Experience exam questions are the most reliable choice of you. The job-hunters face huge pressure because most jobs require both working abilities and profound major knowledge.
Salesforce Service Cloud Consultant Service-Cloud-Consultant God will help those who help themselves.
If you are an office worker, Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Experience preparation questions can help you make better use of the scattered time to review. Maybe your life will be changed a lot after learning our Service-Cloud-Consultant Customizable Exam Mode training questions. And a brighter future is waiting for you.
Service-Cloud-Consultant Experience test questions have so many advantages that basically meet all the requirements of the user. If you have good comments or suggestions during the trial period, you can also give us feedback in a timely manner. Our study materials will give you a benefit as Thanks, we do it all for the benefits of the user.
Salesforce Service-Cloud-Consultant Experience - Just come and buy it!
As long as you need the exam, we can update the Salesforce certification Service-Cloud-Consultant Experience exam training materials to meet your examination needs. Goldmile-Infobiz's training materials contain many practice questions and answers about Salesforce Service-Cloud-Consultant Experience and they can 100% ensure you pass Salesforce Service-Cloud-Consultant Experience exam. With the training materials we provide, you can take a better preparation for the exam. And we will also provide you a year free update service.
The series of Service-Cloud-Consultant Experience measures we have taken is also to allow you to have the most professional products and the most professional services. I believe that in addition to our Service-Cloud-Consultant Experience exam questions, you have also used a variety of products.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
Goldmile-Infobiz can not only allow you for the first time to participate in the Salesforce certification Microsoft GH-200 exam to pass it successfully, but also help you save a lot of valuable time. Databricks Databricks-Certified-Professional-Data-Engineer - For the convenience of users, our Salesforce Certified Service cloud consultant learn materials will be timely updated information associated with the qualification of the home page, so users can reduce the time they spend on the Internet, blindly to find information. Through the Salesforce certification Microsoft SC-300-KR exam method has a lot of kinds, spend a lot of time and energy to review the Salesforce certification Microsoft SC-300-KR exam related professional knowledge is a kind of method, through a small amount of time and money Goldmile-Infobiz choose to use the pertinence training and exercises is also a kind of method. Microsoft AB-100 - This kind of learning method is very convenient for the user, especially in the time of our fast pace to get Salesforce certification. Now the very popular Salesforce IIA IIA-CIA-Part2 authentication certificate is one of them.
Updated: May 28, 2022