Service-Cloud-Consultant File study guide provides free trial services, so that you can gain some information about our study contents, topics and how to make full use of the software before purchasing. It’s a good way for you to choose what kind of Service-Cloud-Consultant File training prep is suitable and make the right choice to avoid unnecessary waste. Our purchase process is of the safety and stability if you have any trouble in the purchasing Service-Cloud-Consultant File practice materials or trail process, you can contact us immediately. And you will find that passing the Service-Cloud-Consultant File exam is as easy as pie. Starting from our Service-Cloud-Consultant File practice materials will make a solid foundation for your exam definitively. Everybody wants success, but not everyone has a strong mind to persevere in study.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You will become friends with better people.
Salesforce Service Cloud Consultant Service-Cloud-Consultant File - Salesforce Certified Service cloud consultant We believe that the suitable version will help you improve your learning efficiency. We will adopt and consider it into the renovation of the Latest Test Service-Cloud-Consultant Passing Score exam guide. Anyway, after your payment, you can enjoy the one-year free update service with our guarantee.
After careful preparation, I believe you will be able to pass the exam. Our {CertName} exam question is widely known throughout the education market. Almost all the candidates who are ready for the qualifying examination know our products.
Salesforce Service-Cloud-Consultant File - Goldmile-Infobiz have a huge senior IT expert team.
Goldmile-Infobiz have the latest Salesforce certification Service-Cloud-Consultant File exam training materials. The industrious Goldmile-Infobiz's IT experts through their own expertise and experience continuously produce the latest Salesforce Service-Cloud-Consultant File training materials to facilitate IT professionals to pass the Salesforce certification Service-Cloud-Consultant File exam. The certification of Salesforce Service-Cloud-Consultant File more and more valuable in the IT area and a lot people use the products of Goldmile-Infobiz to pass Salesforce certification Service-Cloud-Consultant File exam. Through so many feedbacks of these products, our Goldmile-Infobiz products prove to be trusted.
Now please add Goldmile-Infobiz to your shopping cart. If you choose the help of Goldmile-Infobiz, we will spare no effort to help you pass the exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
Oracle 1Z1-947 - If you fail to pass the exam, Goldmile-Infobiz will full refund to you. Whole Goldmile-Infobiz's pertinence exercises about Salesforce certification CompTIA CV0-004 exam is very popular. In order to pass Salesforce certification Fortinet FCSS_NST_SE-7.4 exam some people spend a lot of valuable time and effort to prepare, but did not succeed. If you buy Goldmile-Infobiz's Salesforce certification Microsoft SC-401 exam practice questions and answers, you can not only pass Salesforce certification Microsoft SC-401 exam, but also enjoy a year of free update service. If you choose Goldmile-Infobiz to provide you with the pertinence training, you can easily pass the Salesforce certification SAP C-BW4H-2505 exam.
Updated: May 28, 2022