As we all know, sometimes the right choice can avoid the waste of time, getting twice the result with half the effort. Especially for Service-Cloud-Consultant Files preparation materials, only by finding the right ones can you reduce the pressure and help yourself to succeed. If you haven't found the right materials yet, please don't worry. Our researchers and experts are working hard to develop the newest version Service-Cloud-Consultant Files study materials. So please rest assured that we are offering you the most latest Service-Cloud-Consultant Files learing questions. And our Service-Cloud-Consultant Files exam questions will be your best assistant.
Salesforce Service Cloud Consultant Service-Cloud-Consultant In fact, we never cheat on customers.
And our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Files exam questions own a high quality which is easy to understand and practice. As long as you need the exam, we can update the Salesforce certification Service-Cloud-Consultant Exam Cram exam training materials to meet your examination needs. Goldmile-Infobiz's training materials contain many practice questions and answers about Salesforce Service-Cloud-Consultant Exam Cram and they can 100% ensure you pass Salesforce Service-Cloud-Consultant Exam Cram exam.
The series of Service-Cloud-Consultant Files measures we have taken is also to allow you to have the most professional products and the most professional services. I believe that in addition to our Service-Cloud-Consultant Files exam questions, you have also used a variety of products. We believe if you compare our Service-Cloud-Consultant Files training guide with the others, you will choose ours at once.
Salesforce Service-Cloud-Consultant Files - There is no such scene with Goldmile-Infobiz.
Are you trying to pass the Service-Cloud-Consultant Files exam to get the longing Service-Cloud-Consultant Files certification? As we know, there are a lot of the advantages of the certification, such as higher salaries, better job positions and so on. Perhaps at this moment, you need the help of our Service-Cloud-Consultant Files study materials. As our company's flagship product, it has successfully helped countless candidates around the world to obtain the coveted Service-Cloud-Consultant Files certification.
We guarantee your success in Service-Cloud-Consultant Files exam or get a full refund. You can also get special discount on Service-Cloud-Consultant Files braindumps when bought together.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Salesforce Integration-Architect - But if it is too complex, not only can’t we get good results, but also the burden of students' learning process will increase largely. Our IAPP CIPP-E study materials will be your best choice for our professional experts compiled them based on changes in the IAPP CIPP-E examination outlines over the years and industry trends. Amazon AIF-C01-KR - In summary, choose our exam materials will be the best method to defeat the exam. HP HPE3-CL01 - If you place your order right now, we will send you the free renewals lasting for one year. In preparing the ISTQB ISTQB-CTFL-KR qualification examination, the ISTQB ISTQB-CTFL-KR study materials will provide users with the most important practice materials.
Updated: May 28, 2022