The Service-Cloud-Consultant Format examination certification, as other world-renowned certification, will get international recognition and acceptance. People around the world prefer Service-Cloud-Consultant Format exam certification to make their careers more strengthened and successful. In Goldmile-Infobiz, you can choose the products which are suitable for your learning ability to learn. Our Service-Cloud-Consultant Format guide questions are motivating materials especially suitable for those exam candidates who are eager to pass the exam with efficiency. And we can claim that with our Service-Cloud-Consultant Format study braindumps for 20 to 30 hours, you will be bound to pass the exam. To be sure, Goldmile-Infobiz Salesforce Service-Cloud-Consultant Format exam materials can provide you with the most practical IT certification material.
It is possible for you to easily pass Service-Cloud-Consultant Format exam.
Once you get the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Format certificate, all things around you will turn positive changes. There are more and more people to participate in Service-Cloud-Consultant Exam Dumps Provider certification exam, and how to win in the increasingly competitive situation? To chose the right hand is the key. Our Goldmile-Infobiz team has studies the Service-Cloud-Consultant Exam Dumps Provider certification exam for years so that we have in-depth knowledge of the test.
Our Goldmile-Infobiz is a website that can provide you with a shortcut to pass Salesforce certification Service-Cloud-Consultant Format exam. Goldmile-Infobiz have a training tools of Salesforce certification Service-Cloud-Consultant Format exam which can ensure you pass Salesforce certification Service-Cloud-Consultant Format exam and gain certificate, but also can help you save a lot of time. Such a Goldmile-Infobiz that help you gain such a valuable certificate with less time and less money is very cost-effective for you.
Salesforce Service-Cloud-Consultant Format - At first, it can be only used on PC.
With Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Format exam training materials, you can get the latest Salesforce Service-Cloud-Consultant Format exam questions and answers. It can make you pass the Salesforce Service-Cloud-Consultant Format exam. Salesforce Service-Cloud-Consultant Format exam certification can help you to develop your career. Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Format exam training materials is ensure that you fully understand the questions and issues behind the concept. t can help you pass the exam easily.
Our Service-Cloud-Consultant Format free dumps demo will provide you some basic information for the accuracy of our exam materials. All questions and answers in our Service-Cloud-Consultant Format real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid Service-Cloud-Consultant Format exam pdf.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Goldmile-Infobiz Salesforce Huawei H25-521_V1.0 exam training materials have the best price value. There are three versions according to your study habit and you can practice our ACFE CFE-Financial-Transactions-and-Fraud-Schemes dumps pdf with our test engine that help you get used to the atmosphere of the formal test. Microsoft AZ-400-KR - I would like to find a different job, because I am tired of my job and present life. HP HPE7-A08 - With the quick development of the eletronic products, more and more eletronic devices are designed to apply to our life. NASM CPT - So you have nothing to lose.
Updated: May 28, 2022