Many people, especially the in-service staff, are busy in their jobs, learning, family lives and other important things and have little time and energy to learn and prepare the exam. But if you buy our Service-Cloud-Consultant Forum test torrent, you can invest your main energy on your most important thing and spare 1-2 hours each day to learn and prepare the exam. Our questions and answers are based on the real exam and conform to the popular trend in the industry. More importantly, there are a lot of experts in our company; the first duty of these experts is to update the study system of our company day and night for all customers. By updating the study system of the Service-Cloud-Consultant Forum training materials, we can guarantee that our company can provide the newest information about the exam for all people. For a better understanding of their features, please follow our website and try on them.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Just try and you will love them.
High quality Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Forum practice materials leave a good impression on the exam candidates and bring more business opportunities in the future. If you use our Service-Cloud-Consultant Valid Study Questions training prep, you only need to spend twenty to thirty hours to practice our Service-Cloud-Consultant Valid Study Questions study materials and you are ready to take the exam. If you want to pass the exam in the shortest time, our study materials can help you achieve this dream.
Provided that you lose your exam with our Service-Cloud-Consultant Forum exam questions unfortunately, you can have full refund or switch other version for free. All the preoccupation based on your needs and all these explain our belief to help you have satisfactory and comfortable purchasing services on the Service-Cloud-Consultant Forum study guide. We assume all the responsibilities our Service-Cloud-Consultant Forum simulating practice may bring you foreseeable outcomes and you will not regret for believing in us assuredly.
Salesforce Service-Cloud-Consultant Forum - Each of your progress is our driving force.
In order to make all customers feel comfortable, our company will promise that we will offer the perfect and considerate service for all customers. If you buy the Service-Cloud-Consultant Forum training files from our company, you will have the right to enjoy the perfect service. We have employed a lot of online workers to help all customers solve their problem. If you have any questions about the Service-Cloud-Consultant Forum learning dumps, do not hesitate and ask us in your anytime, we are glad to answer your questions and help you use our Service-Cloud-Consultant Forum study questions well. We believe our perfect service will make you feel comfortable when you are preparing for your exam.
I can say that our experts have became the authority in this career. And they are good at simplifying the content of the Service-Cloud-Consultant Forum exam braindumps to be understood by our customers all over the world.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
You can rest assured to buy the Forescout FSCP exam dumps from our company. You might have seen lots of advertisements about Microsoft SC-100 learning question, there are so many types of Microsoft SC-100 exam material in the market, why you should choose us? Our reasons are as follow. Virginia Insurance Virginia-Life-Annuities-and-Health-Insurance - The system is highly flexible, which has short reaction time. To fill the void, we simplify the procedures of getting way, just place your order and no need to wait for arrival of our CertNexus AIP-210 exam dumps or make reservation in case people get them all, our practice materials can be obtained with five minutes. Now we would like to share the advantages of our Scrum SSM study dump to you, we hope you can spend several minutes on reading our introduction; you will benefit a lot from it.
Updated: May 28, 2022