Unlike many other learning materials, our Service-Cloud-Consultant Free study materials are specially designed to help people pass the exam in a more productive and time-saving way, and such an efficient feature makes it a wonderful assistant in personal achievement as people have less spare time nowadays. On the other hand, Service-Cloud-Consultant Free study materials are aimed to help users make best use of their sporadic time by adopting flexible and safe study access. In today’s society, many enterprises require their employees to have a professional Service-Cloud-Consultant Free certification. It is true that related skills serve as common tools frequently used all over the world, so we can realize that how important an Service-Cloud-Consultant Free certification is, also understand the importance of having a good knowledge of it. Goldmile-Infobiz provide training tools included Salesforce certification Service-Cloud-Consultant Free exam study materials and simulation training questions and more importantly, we will provide you practice questions and answers which are very close with real certification exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant If I just said, you may be not believe that.
Whether you are a student or an office worker, whether you are a veteran or a rookie who has just entered the industry, Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Free test answers will be your best choice. Do not worry about that you can't pass the exam, and do not doubt your ability. Join the Salesforce Service-Cloud-Consultant Valid Soft Simulations exam, then Goldmile-Infobiz help you to solve the all the problem to prepare for the exam.
At present, our Service-Cloud-Consultant Free study prep has gained wide popularity among different age groups. Most of them are consistently learning different things. Therefore, we sincerely wish you can attempt to our Service-Cloud-Consultant Free test question.
Salesforce Service-Cloud-Consultant Free - Now let our Goldmile-Infobiz help you!
There are three different versions of our Service-Cloud-Consultant Free preparation prep including PDF, App and PC version. Each version has the suitable place and device for customers to learn anytime, anywhere. In order to give you a basic understanding of our various versions on our Service-Cloud-Consultant Free exam questions, each version offers a free trial. So there are three free demos of our Service-Cloud-Consultant Free exam materials. And you can easily download the demos on our website.
Goldmile-Infobiz insists on providing you with the best and high quality exam dumps, aiming to ensure you 100% pass in the actual test. Being qualified with Salesforce certification will bring you benefits beyond your expectation.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 4
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Salesforce Sales-Admn-202 - Of course, the path from where you are to where you want to get is not always smooth and direct. Now, Microsoft AZ-700 sure pass exam will help you step ahead in the real exam and assist you get your Microsoft AZ-700 certification easily. If you want to get the related certification in an efficient method, please choose the Cisco 300-410 study materials from our company. CompTIA N10-009 - If you want to pass exam one-shot, you shouldn't miss our files. This is a wise choice, after using our CompTIA FC0-U71 training materials, you will realize your dream of a promotion because you deserve these reports and your efforts will be your best proof.
Updated: May 28, 2022