Not only that our Service-Cloud-Consultant Guide exam questions can help you pass the exam easily and smoothly for sure and at the same time you will find that the Service-Cloud-Consultant Guide guide materials are valuable, but knowledge is priceless. These professional knowledge will become a springboard for your career, help you get the favor of your boss, and make your career reach it is peak. What are you waiting for? Come and take Service-Cloud-Consultant Guide preparation questions home. No matter the worker generation or students, they are busy in dealing with other affairs, so spending much time on a Service-Cloud-Consultant Guide exam may make a disturb between their work and life. However if you buy our Service-Cloud-Consultant Guide exam engine, you just only need to spend 20-30 hours to practice training material and then you can feel secure to participate in this exam. Of course, we do it all for you to get the information you want, and you can make faster progress.
So our Service-Cloud-Consultant Guide study questions are their best choice.
If you choose to purchase our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Guide quiz torrent, you will have the right to get the update system and the update system is free of charge. And our online test engine and the windows software of the Reliable Service-Cloud-Consultant Dumps guide materials are designed more carefully. During our researching and developing, we always obey the principles of conciseness and exquisiteness.
Nowadays, all of us are living a fast-paced life and we have to deal with things with high-efficience. We also develope our Service-Cloud-Consultant Guide practice materials to be more convenient and easy for our customers to apply and use. The most advanced operation system in our Service-Cloud-Consultant Guide exam questions which can assure you the fastest delivery speed, and your personal information will be encrypted automatically by our operation system.
Salesforce Service-Cloud-Consultant Guide - No one is willing to buy a defective product.
In order to provide you with the best IT certification exam dumps forever, Goldmile-Infobiz constantly improve the quality of exam dumps and update the dumps on the basis of the latest test syllabus at any time. Goldmile-Infobiz is your best choice on the market today and is recognized by all candidates for a long time. If you don't believe what I say, you can know the information by asking around. Somebody must have been using Goldmile-Infobiz dumps. We assure Goldmile-Infobiz provide you with the latest and the best questions and answers which will let you pass the exam at the first attempt.
Also, it will display how many questions of the Service-Cloud-Consultant Guide exam questions you do correctly and mistakenly. In a word, you can compensate for your weakness and change a correct review plan of the study materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
RUCKUS RCWA - There are two versions of Goldmile-Infobiz dumps. NCARB Project-Management - The most important function of the software version is to help all customers simulate the real examination environment. If you still worry about your Amazon AWS-Certified-Developer-Associate exam; if you still doubt whether it is worthy of purchasing our software, what you can do to clarify your doubts is to download our Amazon AWS-Certified-Developer-Associate free demo. Firstly, our pass rate for Microsoft AZ-900 training guide is unmatched high as 98% to 100%. Our CIPS L5M5 exam software is developed by our IT elite through analyzing real CIPS L5M5 exam content for years, and there are three version including PDF version, online version and software version for you to choose.
Updated: May 28, 2022