How you can gain the Service-Cloud-Consultant Guide certification with ease in the least time? The answer is our Service-Cloud-Consultant Guide study materials for we have engaged in this field for over ten years and we have become the professional standard over all the exam materials. You can free download the demos which are part of our Service-Cloud-Consultant Guide exam braindumps, you will find that how good they are for our professionals devote of themselves on compiling and updating the most accurate content of our Service-Cloud-Consultant Guide exam questions. Having a Salesforce certification Service-Cloud-Consultant Guide exam certificate can help people who are looking for a job get better employment opportunities in the IT field and will also pave the way for a successful IT career for them. The clients can understand the detailed information about our products by visiting the pages of our products on our company’s website.
Because it can help you prepare for the Service-Cloud-Consultant Guide exam.
The information we have could give you the opportunity to practice issues, and ultimately achieve your goal that through Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Guide exam certification. A lot of people have given up when they are preparing for the Service-Cloud-Consultant Reliable Test Prep exam. However, we need to realize that the genius only means hard-working all one’s life.
So with it you can easily pass the exam. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Guide exam training materials is a good guidance. It is the best training materials.
Salesforce Service-Cloud-Consultant Guide - Our research materials have many advantages.
Since it was founded, our Goldmile-Infobiz has more and more perfect system, more rich questiondumps, more payment security, and better customer service. Now the Service-Cloud-Consultant Guide exam dumps provided by Goldmile-Infobiz have been recognized by masses of customers, but we will not stop the service after you buy. We will inform you at the first time once the Service-Cloud-Consultant Guide exam software updates, and if you can't fail the Service-Cloud-Consultant Guide exam we will full refund to you and we are responsible for your loss.
You really can't find a more cost-effective product than Service-Cloud-Consultant Guide learning quiz! Our company wants more people to be able to use our products.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
Microsoft PL-300 - Good site provide 100% real test exam materials to help you clear exam surely. For the first time, you need to open Medical Tests PTCE exam questions in online environment, and then you can use it offline. It just needs to spend 20-30 hours on the Microsoft MS-700 preparation, which can allow you to face with Microsoft MS-700 actual test with confidence. Huawei H19-338 - Success does not come only from the future, but it continues to accumulate from the moment you decide to do it. Our website is here to lead you toward the way of success in SAP C-S4CPB-2508 certification exams and saves you from the unnecessary preparation materials.
Updated: May 28, 2022