After you use our products, our Service-Cloud-Consultant Materials study materials will provide you with a real test environment before the Service-Cloud-Consultant Materials exam. After the simulation, you will have a clearer understanding of the exam environment, examination process, and exam outline. And our Service-Cloud-Consultant Materials learning guide will be your best choice. Missing the chance, I am sure you must regret it. Thus, don't hesitate and act quickly. We have three different versions of our Service-Cloud-Consultant Materials exam questions which can cater to different needs of our customers.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So Goldmile-Infobiz a website worthy of your trust.
Now I am going to introduce our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Materials exam question to you in detail, please read our introduction carefully, we can make sure that you will benefit a lot from it. Do not spend too much time and money, as long as you have Goldmile-Infobiz learning materials you will easily pass the exam. In order to help you more Goldmile-Infobiz the Salesforce Latest Service-Cloud-Consultant Exam Sample Online exam eliminate tension of the candidates on the Internet.
Originating the Service-Cloud-Consultant Materials exam questions of our company from tenets of offering the most reliable backup for customers, and outstanding results have captured exam candidates’ heart for their functions. Our Service-Cloud-Consultant Materials practice materials can be subdivided into three versions. All those versions of usage has been well-accepted by them.
Salesforce Service-Cloud-Consultant Materials - But they do not know which to believe.
Our system is high effective and competent. After the clients pay successfully for the Service-Cloud-Consultant Materials certification material the system will send the products to the clients by the mails. The clients click on the links in the mails and then they can use the Service-Cloud-Consultant Materials prep guide dump immediately. Our system provides safe purchase procedures to the clients and we guarantee the system won’t bring the virus to the clients’ computers and the successful payment for our Service-Cloud-Consultant Materials learning file. Our system is strictly protect the clients’ privacy and sets strict interception procedures to forestall the disclosure of the clients’ private important information. Our system will automatically send the updates of the Service-Cloud-Consultant Materials learning file to the clients as soon as the updates are available. So our system is wonderful.
This is indeed true, no doubt, do not consider, act now. In this era, everything is on the rise.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
Google Associate-Cloud-Engineer - And you will find every version is charming. Pennsylvania Real Estate Commission RePA_Sales_S test is one of the most important exams and the certificate will bring you benefits. Oracle 1z0-1054-25 - All contents are passing rigid inspection. SAP C-BCBAI-2509 - Goldmile-Infobiz is your best choice on the market today and is recognized by all candidates for a long time. Before you choose to end your practices of the ACMP Global CCMP study materials, the screen will display the questions you have done, which help you check again to ensure all questions of ACMP Global CCMP practice prep are well finished.
Updated: May 28, 2022