Each user can learn what the Service-Cloud-Consultant Passing exam guide will look like when it opens from the free trial version we provide. Since that the free demos are a small part of our Service-Cloud-Consultant Passing practice braindumps and they are contained in three versions. You may want to have a preliminary understanding of our Service-Cloud-Consultant Passing training materials before you buy them. In your every stage of review, our Service-Cloud-Consultant Passing practice prep will make you satisfied. Our Service-Cloud-Consultant Passing exam questions just focus on what is important and help you achieve your goal. The Service-Cloud-Consultant Passing prep material is compiled with the highest standard of technology accuracy and developed by the certified experts and the published authors only.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Just try and you will love them.
And many of our cutomers use our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Passing exam questions as their exam assistant and establish a long cooperation with us. If you want to pass the exam in the shortest time, our study materials can help you achieve this dream. Exam Service-Cloud-Consultant Question learning quiz according to your specific circumstances, for you to develop a suitable schedule and learning materials, so that you can prepare in the shortest possible time to pass the exam needs everything.
Provided that you lose your exam with our Service-Cloud-Consultant Passing exam questions unfortunately, you can have full refund or switch other version for free. All the preoccupation based on your needs and all these explain our belief to help you have satisfactory and comfortable purchasing services on the Service-Cloud-Consultant Passing study guide. We assume all the responsibilities our Service-Cloud-Consultant Passing simulating practice may bring you foreseeable outcomes and you will not regret for believing in us assuredly.
Salesforce Service-Cloud-Consultant Passing - We are committed to your success.
All customer information to purchase our Service-Cloud-Consultant Passing guide torrent is confidential to outsides. You needn’t worry about your privacy information leaked by our company. People who can contact with your name, e-mail, telephone number are all members of the internal corporate. The privacy information provided by you only can be used in online support services and providing professional staff remote assistance. Our experts check whether there is an update on the Salesforce Certified Service cloud consultant exam questions every day, if an update system is sent to the customer automatically. If you have any question about our Service-Cloud-Consultant Passing test guide, you can email or contact us online.
At present, Salesforce Service-Cloud-Consultant Passing exam is very popular. Do you want to get Salesforce Service-Cloud-Consultant Passing certificate? If it is ok, don't hesitate to sign up for the exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
The results of your Genesys GCP-GCX exam will be analyzed and a statistics will be presented to you. Linux Foundation CGOA - As long as you master these questions and answers, you will sail through the exam you want to attend. To better understand our Microsoft PL-300-KR preparation questions, you can also look at the details and the guarantee. CIPS L4M4 - Education is just a ticket, however really keeping your status is your strength. ACAMS CAMS - Customer first, service first is our principle of service.
Updated: May 28, 2022