They can even broaden amplitude of your horizon in this line. Of course, knowledge will accrue to you from our Service-Cloud-Consultant Pdf training guide. There is no inextricably problem within our Service-Cloud-Consultant Pdf learning materials. Why? Because Goldmile-Infobiz has many years of experience and our IT experts have been devoted themselves to the study of IT certification exam and summarize IT exam rules. Thus, Goldmile-Infobiz exam dumps have a high hit rate. Buying a set of the Service-Cloud-Consultant Pdf learning materials is not difficult, but it is difficult to buy one that is suitable for you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Now let our Goldmile-Infobiz help you!
Salesforce Service Cloud Consultant Service-Cloud-Consultant Pdf - Salesforce Certified Service cloud consultant And you can easily download the demos on our website. Goldmile-Infobiz insists on providing you with the best and high quality exam dumps, aiming to ensure you 100% pass in the actual test. Being qualified with Salesforce certification will bring you benefits beyond your expectation.
Passing the Service-Cloud-Consultant Pdf exam is like the vehicle's engine. Only when we pass the exam can we find the source of life and enthusiasm, become active and lasting, and we can have better jobs in today’s highly competitive times. To pass the Service-Cloud-Consultant Pdf exam, careful planning and preparation are crucial to its realization.
Salesforce Service-Cloud-Consultant Pdf - So you can take a best preparation for the exam.
With the help of the Service-Cloud-Consultant Pdf practice exam questions and preparation material offered by Goldmile-Infobiz, you can pass any Service-Cloud-Consultant Pdf certifications exam in the first attempt. You don’t have to face any trouble, and you can simply choose to do a selective Service-Cloud-Consultant Pdf brain dumps to pass the exam. We offer guaranteed success with Service-Cloud-Consultant Pdf dumps questions on the first attempt, and you will be able to pass the Service-Cloud-Consultant Pdf exam in short time. You can always consult our Service-Cloud-Consultant Pdf certified professional support if you are facing any problems.
Goldmile-Infobiz's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
And If you’re skeptical about the quality of our Salesforce Microsoft SC-100 exam dumps, you are more than welcome to try our demo for free and see what rest of the Microsoft SC-100 exam applicants experience by availing our products. Microsoft MB-280 - If these training products do not help you pass the exam, we guarantee to refund the full purchase cost. ACAMS CAMS-KR - We take the rights of the consumer into consideration. IBM S2000-025 - So you have no reason not to choose it. Our latest Oracle 1z0-1054-25 exam torrent was designed by many experts and professors.
Updated: May 28, 2022