We can promise that you would like to welcome this opportunity to kill two birds with one stone. If you choose our Service-Cloud-Consultant Pdf test questions as your study tool, you will be glad to study for your exam and develop self-discipline, our Service-Cloud-Consultant Pdf latest question adopt diversified teaching methods, and we can sure that you will have passion to learn by our products. We believe that our products will help you successfully pass your exam and hope you will like our product. We can give you suggestion on Service-Cloud-Consultant Pdf training engine 24/7, as long as you contact us, no matter by email or online, you will be answered quickly and professionally! Our worldwide after sale staff on the Service-Cloud-Consultant Pdf exam questions will be online and reassure your rows of doubts as well as exclude the difficulties and anxiety with all the customers. Besides, many exam candidates are looking forward to the advent of new Service-Cloud-Consultant Pdf versions in the future.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You may try it!
No matter where you are, as long as you buy the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Pdf real study dumps, we will provide you with the most useful and efficient learning materials. Our product is of high quality and the passing rate and the hit rate are both high. Nowadays the requirements for jobs are higher than any time in the past.
A generally accepted view on society is only the professionals engaged in professionally work, and so on, only professional in accordance with professional standards of study materials, as our Salesforce Certified Service cloud consultant study questions, to bring more professional quality service for the user. Our study materials can give the user confidence and strongly rely on feeling, lets the user in the reference appendix not alone on the road, because we are to accompany the examinee on Service-Cloud-Consultant Pdf exam, candidates need to not only learning content of teaching, but also share his arduous difficult helper, so believe us, we are so professional company.
Salesforce Service-Cloud-Consultant Pdf - In contrast, they will inspire your potential.
All exam materials in Service-Cloud-Consultant Pdf learning materials contain PDF, APP, and PC formats. They have the same questions and answers but with different using methods. If you like to take notes randomly according to your own habits while studying, we recommend that you use the PDF format of our Service-Cloud-Consultant Pdf study guide. And besides, you can take it with you wherever you go for it is portable and takes no place. So the PDF version of our Service-Cloud-Consultant Pdf exam questions is convenient.
So our Service-Cloud-Consultant Pdf exam questions mean more intellectual choice than other practice materials. All points of questions are correlated with the newest and essential knowledge.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 4
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
We often ask, what is the purpose of learning? Why should we study? Why did you study for Salesforce CRT-450exam so long? As many people think that, even if one day we forget the formula for the area of a triangle, we can still live very well, but if it were not for the knowledge of learning Salesforce CRT-450 exam and try to obtain certification, how can we have the opportunity to good to future life? So, the examination is necessary, only to get the test Salesforce CRT-450 certification, get a certificate, to prove better us, to pave the way for our future life. So just set out undeterred with our practice materials, These VMware 2V0-16.25 study prep win honor for our company, and we treat it as our utmost privilege to help you achieve your goal. Improving your efficiency and saving your time has always been the goal of our Microsoft AI-102-KR preparation exam. Having a good command of processional knowledge in this line, they devised our high quality and high effective Amazon AIF-C01 study materials by unremitting effort and studious research. Microsoft SC-401 - We provide 3 versions for the clients to choose based on the consideration that all the users can choose the most suitable version to learn.
Updated: May 28, 2022