Today, in an era of fierce competition, how can we occupy a place in a market where talent is saturated? The answer is a certificate. What the certificate main? All kinds of the test Service-Cloud-Consultant Ppt certification, prove you through all kinds of qualification certificate, it is not hard to find, more and more people are willing to invest time and effort on the Service-Cloud-Consultant Ppt exam guide, because get the test Service-Cloud-Consultant Ppt certification is not an easy thing, so, a lot of people are looking for an efficient learning method. And here, fortunately, you have found the Service-Cloud-Consultant Ppt exam braindumps, a learning platform that can bring you unexpected experiences. If you buy our Service-Cloud-Consultant Ppt exam dump you odds to pass the test will definitely increase greatly. Now we want to introduce you our Service-Cloud-Consultant Ppt study guide in several aspects in detail as follow. So do not hesitate and buy our Service-Cloud-Consultant Ppt preparation exam, you will benefit a lot from our products.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can browser our official websites.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Ppt study materials are not only as reasonable priced as other makers, but also they are distinctly superior in the many respects. The content of our Exam Service-Cloud-Consultant Practice learning guide is definitely the most abundant. Before you go to the exam, our Exam Service-Cloud-Consultant Practice exam questions can provide you with the simulating exam environment.
The last but not least we have professional groups providing guidance in terms of download and installment remotely. When you decide to pass the Service-Cloud-Consultant Ppt exam and get relate certification, you must want to find a reliable exam tool to prepare for exam. That is the reason why I want to recommend our Service-Cloud-Consultant Ppt prep guide to you, because we believe this is what you have been looking for.
Salesforce Service-Cloud-Consultant Ppt - Our team has the most up-to-date information.
Service-Cloud-Consultant Ppt practice materials are highly popular in the market compared with other materials from competitors whether on the volume of sales or content as well. All precise information on the Service-Cloud-Consultant Ppt exam questions and high accurate questions are helpful. To help you have a thorough understanding of our Service-Cloud-Consultant Ppt training prep, free demos are provided for your reference. So sales and customer satisfaction improved dramatically. So we make great contribution both to line and customers greatly.
Whether or not you believe it, there have been a lot of people who have obtained internationally certified certificates through Service-Cloud-Consultant Ppt exam simulation. And with the certification, they all live a better life now.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
Huawei H28-315_V1.0 - No matter you are the students or the in-service staff you are busy in your school learning, your jobs or other important things and can’t spare much time to learn. Any puzzle about our HP HPE3-CL04 test torrent will receive timely and effective response, just leave a message on our official website or send us an e-mail at your convenience. All types of our IIA IIA-CIA-Part2 exam questions are priced favorably on your wishes. With infallible content for your reference, our Microsoft SC-900 study guide contains the newest and the most important exam questions to practice. If you have the Huawei H19-401_V2.0 certification, it will be easier for you to get respect and power.
Updated: May 28, 2022