If you have any questions related to our Service-Cloud-Consultant Ppt exam prep, pose them and our employees will help you as soon as possible. It is a mutual benefit job, that is why we put every exam candidates’ goal above ours, and it is our sincere hope to make you success by the help of Service-Cloud-Consultant Ppt guide question and elude any kind of loss of you and harvest success effortlessly. The more times you choose us, the more discounts you may get. And the PDF version can be printed into paper documents and convenient for the client to take notes. The PDF version of our Service-Cloud-Consultant Ppt learning guide is convenient for reading and supports the printing of our study materials. All the contents in Service-Cloud-Consultant Ppt training materials have three versions of APP, PC, and PDF.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Moreover, we have Demos as freebies.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Ppt - Salesforce Certified Service cloud consultant It is one of the chain to drive economic development. We believe that you will like our products. According to the different demands from customers, the experts and professors designed three different versions for all customers.
The certification of Salesforce Service-Cloud-Consultant Ppt exam is what IT people want to get. Because it relates to their future fate. Salesforce Service-Cloud-Consultant Ppt exam training materials are the learning materials that each candidate must have.
Salesforce Service-Cloud-Consultant Ppt - What should we do? It doesn't matter.
Our Service-Cloud-Consultant Ppt preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your Service-Cloud-Consultant Ppt exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our Service-Cloud-Consultant Ppt study materials. We can claim that with our Service-Cloud-Consultant Ppt practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence.
To prepare for Service-Cloud-Consultant Ppt exam, you do not need read a pile of reference books or take more time to join in related training courses, what you need to do is to make use of our Goldmile-Infobiz exam software, and you can pass the exam with ease. Our exam dumps can not only help you reduce your pressure from Service-Cloud-Consultant Ppt exam preparation, but also eliminate your worry about money waste.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
Cisco 200-301 - Just be confident to face new challenge! The Microsoft MS-700 exam certification is an important evidence of your IT skills, which plays an important role in your IT career. Not only we offer the best Fortinet NSE7_CDS_AR-7.6 training prep, but also our sincere and considerate attitude is praised by numerous of our customers. Without complex collection work and without no such long wait, you can get the latest and the most trusted Pennsylvania Real Estate Commission RePA_Sales_S exam materials on our website. You will come across almost all similar questions in the real Pegasystems PEGACPCSD25V1 exam.
Updated: May 28, 2022