And you can download these materials and print it out for study at any time. The SOFT version simulates the real exam which will give you more realistic feeling. When you are faced with the real exam, you can pass Salesforce Service-Cloud-Consultant Ppt test easily. Salesforce Service-Cloud-Consultant Ppt exam candidates all know the Salesforce Service-Cloud-Consultant Ppt exam is not easy to pass. But it is also the only way to success, so they have to choose it. Having registered Service-Cloud-Consultant Ppt test, are you worrying about how to prepare for the exam? If so, please see the following content, I now tell you a shortcut through the Service-Cloud-Consultant Ppt exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Of course, their income must be very high.
So you can save your time to have a full preparation of Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Ppt exam. Third, the quality of the product. People always determine a good or bad thing based on the surface.
The happiness from success is huge, so we hope that you can get the happiness after you pass Service-Cloud-Consultant Ppt exam certification with our developed software. Your success is the success of our Goldmile-Infobiz, and therefore, we will try our best to help you obtain Service-Cloud-Consultant Ppt exam certification. We will not only spare no efforts to design Service-Cloud-Consultant Ppt exam materials, but also try our best to be better in all after-sale service.
Salesforce Service-Cloud-Consultant Ppt - Chance favors the prepared mind.
Sometimes if you want to pass an important test, to try your best to exercise more questions is very necessary, which will be met by our Service-Cloud-Consultant Ppt exam software, and the professional answer analysis also can help you have a better understanding. the multiple versions of free demo of Service-Cloud-Consultant Ppt exam materials can be offered in our website. Try to find which version is most to your taste; we believe that our joint efforts can make you pass Service-Cloud-Consultant Ppt certification exam.
There are Service-Cloud-Consultant Ppt real questions available for our candidates with accurate answers and detailed explanations. We are ready to show you the most reliable Service-Cloud-Consultant Ppt pdf vce and the current exam information for your preparation of the test.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
These updates are meant to reflect any changes related to the Databricks Databricks-Certified-Data-Engineer-Associate actual test. Our NCARB Project-Planning-Design exam dumps are required because people want to get succeed in IT field by clearing the certification exam. While, the Splunk SPLK-1003 exam dumps provided by Goldmile-Infobiz site will be the best valid training material for you. The 99% pass rate of Databricks Databricks-Certified-Data-Engineer-Associate training vce will ensure you 100% pass. You will find everything you want to overcome the difficulties of Pegasystems PEGACPDC25V1 practice exam and questions.
Updated: May 28, 2022