The content and displays of the Service-Cloud-Consultant Questions pass guide Which they have tailor-designed are absolutely more superior than the other providers'. Besides, they update our Service-Cloud-Consultant Questions real exam every day to make sure that our customer can receive the latest Service-Cloud-Consultant Questions preparation brain dumps. Our Service-Cloud-Consultant Questions exam dumps are compiled by our veteran professionals who have been doing research in this field for years. And we can claim that if you study with our Service-Cloud-Consultant Questions study materials for 20 to 30 hours, you will pass the exam with ease. Perhaps you do not understand. Revision of your Service-Cloud-Consultant Questions exam learning is as essential as the preparation.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can learn anytime, anywhere.
By using our updated Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions products, you will be able to get reliable and relative Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions exam prep questions, so you can pass the exam easily. Today's era is a time of fierce competition. Our New Service-Cloud-Consultant Study Plan exam question can make you stand out in the competition.
Our experts have worked hard for several years to formulate Service-Cloud-Consultant Questions exam braindumps for all examiners. Our Service-Cloud-Consultant Questions study materials not only target but also cover all knowledge points. And our practice materials also have a statistical analysis function to help you find out the deficiency in the learning process of Service-Cloud-Consultant Questions practice materials, so that you can strengthen the training for weak links.
Salesforce Service-Cloud-Consultant Questions - So we understand your worries.
Goldmile-Infobiz can satisfy the fundamental demands of candidates with concise layout and illegible outline of our Service-Cloud-Consultant Questions exam questions. We have three versions of Service-Cloud-Consultant Questions study materials: the PDF, the Software and APP online and they are made for different habits and preference of you, Our PDF version of Service-Cloud-Consultant Questions practice engine is suitable for reading and printing requests. And i love this version most also because that it is easy to take with and convenient to make notes on it.
Not only do the Service-Cloud-Consultant Questions practice materials perfect but we have considerate company that is willing to offer help 24/7. If you have any question, you can just contact our online service, they will give you the most professional advice on our Service-Cloud-Consultant Questions exam guide.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Our company is open-handed to offer benefits at intervals, with Fortinet FCSS_SASE_AD-25 learning questions priced with reasonable prices. CompTIA CAS-005 - Frankly speaking, it is a common phenomenon that we cannot dare to have a try for something that we have little knowledge of or we never use. Salesforce Integration-Architect - They are unsuspecting experts who you can count on. And you can be satisfied with our Fortinet FCSS_SASE_AD-24 learning guide. So HITRUST CCSFP exam dumps are definitely valuable acquisitions.
Updated: May 28, 2022