To address this issue, our Service-Cloud-Consultant Registration actual exam offers three different versions for users to choose from. The PC version is the closest to the real test environment, which is an excellent choice for windows - equipped computers. And this version also helps establish the confidence of the candidates when they attend the Service-Cloud-Consultant Registration exam after practicing. Our Salesforce training materials are famous at home and abroad, the main reason is because we have other companies that do not have core competitiveness, there are many complicated similar products on the market, if you want to stand out is the selling point of needs its own. Our Service-Cloud-Consultant Registration test question with other product of different thing is we have the most core expert team to update our Service-Cloud-Consultant Registration study materials, learning platform to changes with the change of the exam outline. Our Service-Cloud-Consultant Registration learning guide provides a variety of functions to help the clients improve their learning.
Salesforce Service Cloud Consultant Service-Cloud-Consultant In every area, timing counts importantly.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Registration - Salesforce Certified Service cloud consultant If you are an IT staff, it will be your indispensable training materials. People who can contact with your name, e-mail, telephone number are all members of the internal corporate. The privacy information provided by you only can be used in online support services and providing professional staff remote assistance.
At present, Salesforce Service-Cloud-Consultant Registration exam is very popular. Do you want to get Salesforce Service-Cloud-Consultant Registration certificate? If it is ok, don't hesitate to sign up for the exam. And don't worry about how to pass the test, Goldmile-Infobiz certification training will be with you.
Salesforce Service-Cloud-Consultant Registration - The talent is everywhere in modern society.
Customer first, service first is our principle of service. If you buy our Service-Cloud-Consultant Registration study guide, you will find our after sale service is so considerate for you. We are glad to meet your all demands and answer your all question about our Service-Cloud-Consultant Registration training materials. So do not hesitate and buy our Service-Cloud-Consultant Registration study guide, we believe you will find surprise from our products. you should have the right to enjoy the perfect after sale service and the high quality products!
Goldmile-Infobiz pdf real questions and answers can prevent you from wasting lots of time and efforts on preparing for the exam and can help you sail through you exam with ease and high efficiency. But even you fail the exam, we assure we will give you FULL REFUND.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
HP HPE0-J68-KR - The data showed that our high pass rate is unbelievably 98% to 100%. There will be one version right for you and help you quickly pass the CompTIA CV0-004 with ease, so that you can obtain the most authoritative international recognition on your IT ability. We know that the standard for most workers become higher and higher; so we also set higher goal on our Microsoft AZ-204-KR guide questions. The latest APICS CSCP-KR exam review materials offered by our Goldmile-Infobiz will help you complete the APICS CSCP-KR exam preparation in short time. If you want to have a better understanding of our SAP C_S4CPB_2508 exam braindumps, just come and have a try!
Updated: May 28, 2022