While you are learning with our Service-Cloud-Consultant Test quiz guide, we hope to help you make out what obstacles you have actually encountered during your approach for Service-Cloud-Consultant Test exam torrent through our PDF version, only in this way can we help you win the Service-Cloud-Consultant Test certification in your first attempt. Under the tremendous stress of fast pace in modern life, this version of our Service-Cloud-Consultant Test test prep suits office workers perfectly. It can match your office software and as well as help you spare time practicing the Service-Cloud-Consultant Test exam. Our Service-Cloud-Consultant Test learning guide is very efficient tool for in our modern world, everyone is looking for to do things faster and better so it is no wonder that productivity hacks are incredibly popular. So we must be aware of the importance of the study tool. Our Service-Cloud-Consultant Test study torrent specially proposed different versions to allow you to learn not only on paper, but also to use mobile phones to learn.
Our Service-Cloud-Consultant Test practice quiz is unique in the market.
During the exam, you would be familiar with the questions, which you have practiced in our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test question dumps. And our website has already became a famous brand in the market because of our reliable Service-Cloud-Consultant Test Engine Version exam questions. Different from all other bad quality practice materials that cheat you into spending much money on them, our Service-Cloud-Consultant Test Engine Version exam materials are the accumulation of professional knowledge worthy practicing and remembering.
We will provide high quality assurance of Service-Cloud-Consultant Test exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship. First of all, we have security and safety guarantee, which mean that you cannot be afraid of virus intrusion and information leakage since we have data protection acts, even though you end up studying Service-Cloud-Consultant Test test guide of our company, we will absolutely delete your personal information and never against ethic code to sell your message to the third parties. Secondly, our Service-Cloud-Consultant Test exam questions will spare no effort to perfect after-sales services.
Salesforce Service-Cloud-Consultant Test - Remember, the fate is in your own hands.
Continuous improvement is a good thing. If you keep making progress and transcending yourself, you will harvest happiness and growth. The goal of our Service-Cloud-Consultant Test latest exam guide is prompting you to challenge your limitations. People always complain that they do nothing perfectly. The fact is that they never insist on one thing and give up quickly. Our Service-Cloud-Consultant Test study dumps will assist you to overcome your shortcomings and become a persistent person. Once you have made up your minds to change, come to purchase our Service-Cloud-Consultant Test training practice.
Salesforce Service-Cloud-Consultant Test certification exam is very important for every IT person. With this certification you will not be eliminated, and you will be a raise.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
Fortinet FCSS_SDW_AR-7.4 - This can be borne out by the large number of buyers on our website every day. SAP C-THR81-2505 - The candidates have not enough time to prepare the exam, while Goldmile-Infobiz certification training materials are to develop to solve the problem. Through the practice of our HP HPE0-J68-KR exam questions, you can grasp the intention of the examination organization accurately. Goldmile-Infobiz PMI PMI-PMOCP braindump has a high hit rate. You don't have to spend all your energy to the exam because our Microsoft MB-700 learning questions are very efficient.
Updated: May 28, 2022