You choosing Goldmile-Infobiz to help you pass Salesforce certification Service-Cloud-Consultant Test exam is a wise choice. You can first online free download Goldmile-Infobiz's trial version of exercises and answers about Salesforce certification Service-Cloud-Consultant Test exam as a try, then you will be more confident to choose Goldmile-Infobiz's product to prepare for Salesforce certification Service-Cloud-Consultant Test exam. If you fail the exam, we will give you a full refund. Our Service-Cloud-Consultant Test actual exam comprise of a number of academic questions for your practice, which are interlinked and helpful for your exam. And there are all key points in the Service-Cloud-Consultant Test exam questions. Goldmile-Infobiz is well worthful for you to rely on.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Quitters never win and winners never quit.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test - Salesforce Certified Service cloud consultant Therefore, when you are ready to review the exam, you can fully trust our products, choose our learning materials. With our latest Service-Cloud-Consultant Exam Objectives Pdf training materials, you will pass the certification exam in your first try. We hope you clear exam successfully with our products.
You also can become the lucky guys as long as you are willing to learn. And with our Service-Cloud-Consultant Test exam materials, you will find that to learn something is also a happy and enjoyable experience, and you can be rewarded by the certification as well. Believe it or not, our Service-Cloud-Consultant Test preparation questions will relieve you from poverty.
Salesforce Service-Cloud-Consultant Test - We are committed to your success.
All customer information to purchase our Service-Cloud-Consultant Test guide torrent is confidential to outsides. You needn’t worry about your privacy information leaked by our company. People who can contact with your name, e-mail, telephone number are all members of the internal corporate. The privacy information provided by you only can be used in online support services and providing professional staff remote assistance. Our experts check whether there is an update on the Salesforce Certified Service cloud consultant exam questions every day, if an update system is sent to the customer automatically. If you have any question about our Service-Cloud-Consultant Test test guide, you can email or contact us online.
At present, Salesforce Service-Cloud-Consultant Test exam is very popular. Do you want to get Salesforce Service-Cloud-Consultant Test certificate? If it is ok, don't hesitate to sign up for the exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
The results of your CIPS L5M10 exam will be analyzed and a statistics will be presented to you. MSSC CLT - As long as you master these questions and answers, you will sail through the exam you want to attend. CompTIA CV0-004 - You can see the demo, the form of the software and part of our titles. Huawei H28-315_V1.0 - Working in the IT industry, don't you feel pressure? Educational level is not representative of your strength. SOCRA CCRP - you should have the right to enjoy the perfect after sale service and the high quality products!
Updated: May 28, 2022