If you want to pass Salesforce Service-Cloud-Consultant Tutorials certification exam, Goldmile-Infobiz is your unique choice. Goldmile-Infobiz exam dumps are written by IT elite who have more than ten years experience, through research and practice. Goldmile-Infobiz provides you with the latest and the most accurate questions and answers. We are willing to recommend you to try the Service-Cloud-Consultant Tutorials learning guide from our company. Our products are high quality and efficiency test tools for all people with three versions which satisfy all your needs. Stop hesitating.
Salesforce Service Cloud Consultant Service-Cloud-Consultant This is a fair principle.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Tutorials pdf torrent contains the best relevant questions and verified answers which exactly matches with the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Tutorials actual exam and surely helps you to pass the exam. Our Service-Cloud-Consultant Test Name qualification test closely follow changes in the exam outline and practice. In order to provide effective help to customers, on the one hand, the problems of our Service-Cloud-Consultant Test Name test guides are designed fitting to the latest and basic knowledge.
Good choice will make you get double results with half efforts. Good exam preparation will point you a clear direction and help you prepare efficiently. Our Service-Cloud-Consultant Tutorials exam preparation can not only give a right direction but also cover most of the real test questions so that you can know the content of exam in advance.
Salesforce Service-Cloud-Consultant Tutorials - Why not have a try?
All exam questions that contained in our Service-Cloud-Consultant Tutorials study engine you should know are written by our professional specialists with three versions to choose from: the PDF, the Software and the APP online. In case there are any changes happened to the Service-Cloud-Consultant Tutorials exam, the experts keep close eyes on trends of it and compile new updates constantly. It means we will provide the new updates of our Service-Cloud-Consultant Tutorials preparation dumps freely for you later after your payment.
With our Service-Cloud-Consultant Tutorials exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies. You will have higher wages and a better development platform.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
Microsoft AZ-700-KR - We warmly welcome to your questions and suggestions. Amazon AWS-Developer-KR - For most users, access to the relevant qualifying examinations may be the first, so many of the course content related to qualifying examinations are complex and arcane. Studying with our CompTIA CV0-004 actual exam, you can get the most professional information and achieve your dreaming scores by your first go. Therefore, getting the test SAP C-ARSUM-2508 certification is of vital importance to our future employment. Our Amazon SAA-C03 practice quiz will be the optimum resource.
Updated: May 28, 2022