Our Salesforce Service-Cloud-Consultant Brain Dumps study material offers you high-quality training material and helps you have a good knowledge of the Service-Cloud-Consultant Brain Dumps actual test. The team members of Goldmile-Infobiz work with a passion to guarantee your success and make you prosperous. We provide the Service-Cloud-Consultant Brain Dumps test engine with self-assessment features for enhanced progress. Since we are 100% sure of the content we provide a Money Back Guarantee offer! We belive taht Service-Cloud-Consultant Brain Dumps braindumps can help you pass your Service-Cloud-Consultant Brain Dumps exam with minimal effort. If you fail exam with our exam questions, you just need to send your Service-Cloud-Consultant Brain Dumps failure score scanned to our email address, we will full refund to you soon without any other doubt.
You can totally trust in our Service-Cloud-Consultant Brain Dumps exam questions!
Once you buy the product you can use the convenient method to learn the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Brain Dumps exam torrent at any time and place. Our Service-Cloud-Consultant Valid Test Online training materials have been honored as the panacea for the candidates for the exam since all of the contents in the Service-Cloud-Consultant Valid Test Online guide quiz are the essences of the exam. There are detailed explanations for some difficult questions in our Service-Cloud-Consultant Valid Test Online exam practice.
We can promise that you would like to welcome this opportunity to kill two birds with one stone. If you choose our Service-Cloud-Consultant Brain Dumps test questions as your study tool, you will be glad to study for your exam and develop self-discipline, our Service-Cloud-Consultant Brain Dumps latest question adopt diversified teaching methods, and we can sure that you will have passion to learn by our products. We believe that our products will help you successfully pass your exam and hope you will like our product.
Salesforce Service-Cloud-Consultant Brain Dumps - You may try it!
Our company is a well-known multinational company, has its own complete sales system and after-sales service worldwide. In the same trade at the same time, our Service-Cloud-Consultant Brain Dumps real study dumps have become a critically acclaimed enterprise, so, if you are preparing for the exam qualification and obtain the corresponding certificate, so our company launched Service-Cloud-Consultant Brain Dumps exam questions are the most reliable choice of you. The service tenet of our company and all the staff work mission is: through constant innovation and providing the best quality service, make the Service-Cloud-Consultant Brain Dumps question guide become the best customers electronic test study materials. No matter where you are, as long as you buy the Service-Cloud-Consultant Brain Dumps real study dumps, we will provide you with the most useful and efficient learning materials. As you can see, the advantages of our research materials are as follows.
Our product is of high quality and the passing rate and the hit rate are both high. Nowadays the requirements for jobs are higher than any time in the past.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
CMAA Construction-Manager - A generally accepted view on society is only the professionals engaged in professionally work, and so on, only professional in accordance with professional standards of study materials, as our Salesforce Certified Service cloud consultant study questions, to bring more professional quality service for the user. However, our ISA ISA-IEC-62443 training materials can offer better condition than traditional practice materials and can be used effectively. After analyzing the research, we write the most complete and up-to-date Salesforce Plat-101 exam practice. HP HPE7-J02 - So sales and customer satisfaction improved dramatically. Google Security-Operations-Engineer - And with the certification, they all live a better life now.
Updated: May 28, 2022