All your dreams will be fully realized after you have obtained the Service-Cloud-Consultant Clear Exam certificate. Finding a good paying job is available for you. Good chances are few. Our test engine is an exam simulation that makes our candidates feel the atmosphere of Service-Cloud-Consultant Clear Exam actual test and face the difficulty of certification exam ahead. It reminds you of your mistakes when you practice Service-Cloud-Consultant Clear Exam vce dumps next time and you can set your test time like in the formal test. Once you pay for our study materials, our system will automatically send you an email which includes the installation packages.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We have 24/7 Service Online Support services.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Clear Exam - Salesforce Certified Service cloud consultant The product of Goldmile-Infobiz is a very reliable training tool for you. Whenever you have questions about our Intereactive Service-Cloud-Consultant Testing Engine learning quiz, you are welcome to contact us via E-mail. We sincerely offer you 24/7 online service.
Goldmile-Infobiz is a website which help you successfully pass Salesforce Service-Cloud-Consultant Clear Exam. I believe that people want to have good prospects of career whatever industry they work in. Of course, there is no exception in the competitive IT industry.
Salesforce Service-Cloud-Consultant Clear Exam - Goldmile-Infobiz is a professional website.
According to the statistics shown in the feedback chart, the general pass rate for latest Service-Cloud-Consultant Clear Exam test prep is 98%, which is far beyond that of others in this field. In recent years, our Service-Cloud-Consultant Clear Exam exam guide has been well received and have reached 99% pass rate with all our dedication. As one of the most authoritative question bank in the world, our study materials make assurance for your passing the Service-Cloud-Consultant Clear Exam exam.
If you have any questions about the exam, Goldmile-Infobiz the Salesforce Service-Cloud-Consultant Clear Exam will help you to solve them. Within a year, we provide free updates.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
VMware 250-612 - When you start learning, you will find a lot of small buttons, which are designed carefully. Microsoft AI-900 - After you use, you will know that it is really good. You will our Splunk SPLK-1002 exam dumps are the best! If you are still study hard to prepare the Salesforce Cisco 300-620 exam, you're wrong. You can also know how to contact us and what other client’s evaluations about our SAP C_S4CPR_2508 test braindumps.
Updated: May 28, 2022