And at the same time, we offer free demos before you really choose our three versions of Service-Cloud-Consultant Cram Pdf practice guide. Time is flying, hope you can begin your review on our Service-Cloud-Consultant Cram Pdf study engine as quickly as possible. Because our Service-Cloud-Consultant Cram Pdf actual exam help exam cannonades pass the exam with rate up to 98 to 100 percent. You only need about 20 hours training to pass the exam successfully. Salesforce certification Service-Cloud-Consultant Cram Pdf exam is a test of IT professional knowledge. By researching on the frequent-tested points in the real exam, our experts have made both clear outlines and comprehensive questions into our Service-Cloud-Consultant Cram Pdf exam prep.
Salesforce Service Cloud Consultant Service-Cloud-Consultant But they do not know which to believe.
Our system will automatically send the updates of the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Cram Pdf learning file to the clients as soon as the updates are available. This is indeed true, no doubt, do not consider, act now. In this era, everything is on the rise.
Follow your heart and choose what you like best on our website. If you have tried on our Service-Cloud-Consultant Cram Pdf exam questions, you may find that our Service-Cloud-Consultant Cram Pdf study materials occupy little running memory. So it will never appear flash back.
Salesforce Service-Cloud-Consultant Cram Pdf - All contents are passing rigid inspection.
In order to provide you with the best IT certification exam dumps forever, Goldmile-Infobiz constantly improve the quality of exam dumps and update the dumps on the basis of the latest test syllabus at any time. Goldmile-Infobiz is your best choice on the market today and is recognized by all candidates for a long time. If you don't believe what I say, you can know the information by asking around. Somebody must have been using Goldmile-Infobiz dumps. We assure Goldmile-Infobiz provide you with the latest and the best questions and answers which will let you pass the exam at the first attempt.
Also, it will display how many questions of the Service-Cloud-Consultant Cram Pdf exam questions you do correctly and mistakenly. In a word, you can compensate for your weakness and change a correct review plan of the study materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
Salesforce Plat-101 - You can experience it in advance. The software version of the BCS PC-BA-FBA-20 exam reference guide is very practical. ACFE CFE-Investigation - Once you have checked our demo, you will find the study materials we provide are what you want most. Firstly, our pass rate for PECB ISO-9001-Lead-Auditor training guide is unmatched high as 98% to 100%. Have you ever tried our IT exam certification software provided by our Goldmile-Infobiz? If you have, you will use our CheckPoint 156-315.81 exam software with no doubt.
Updated: May 28, 2022