If you have some questions about our Service-Cloud-Consultant Cram Review exam braindumps, ask for our after-sales agent, they will solve the problems for you as soon as possible. Our Service-Cloud-Consultant Cram Review training materials impressed all our customers by the help as well as our after-sales services. We offer the most considerate after-sales services for you 24/7 with the help of patient staff and employees. Unlike many other learning materials, our Service-Cloud-Consultant Cram Review study materials are specially designed to help people pass the exam in a more productive and time-saving way, and such an efficient feature makes it a wonderful assistant in personal achievement as people have less spare time nowadays. On the other hand, Service-Cloud-Consultant Cram Review study materials are aimed to help users make best use of their sporadic time by adopting flexible and safe study access. It is true that related skills serve as common tools frequently used all over the world, so we can realize that how important an Service-Cloud-Consultant Cram Review certification is, also understand the importance of having a good knowledge of it.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is a professional IT exam training site.
Therefore, we sincerely wish you can attempt to our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Cram Review test question. The person who has been able to succeed is because that he believed he can do it. Goldmile-Infobiz is able to help each IT person, because it has the capability.
They can even broaden amplitude of your horizon in this line. Of course, knowledge will accrue to you from our Service-Cloud-Consultant Cram Review training guide. There is no inextricably problem within our Service-Cloud-Consultant Cram Review learning materials.
Salesforce Service-Cloud-Consultant Cram Review had a deeper impact on our work.
If you want to walk into the test center with confidence, you should prepare well for Service-Cloud-Consultant Cram Review certification. While, where to get the accurate and valid Salesforce study pdf is another question puzzling you. Now, Service-Cloud-Consultant Cram Review sure pass exam will help you step ahead in the real exam and assist you get your Service-Cloud-Consultant Cram Review certification easily. Our Service-Cloud-Consultant Cram Review test questions answers will provide the best valid and accurate knowledge for you and give you right reference. You will successfully pass your actual test with the help of our high quality and high hit-rate Service-Cloud-Consultant Cram Review study torrent.
We can guarantee that the study materials from our company will help you pass the exam and get the certification in a relaxed and efficient method. More and more people look forward to getting the Service-Cloud-Consultant Cram Review certification by taking an exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
ACMP Global CCMP - Quitters never win and winners never quit. HP HPE7-A01 - Therefore, when you are ready to review the exam, you can fully trust our products, choose our learning materials. Our braindumps for ServiceNow CSA real exam are written to highest standard of technical profession, tested by our senior IT experts and certified trainers. CompTIA CAS-005 - You also can become the lucky guys as long as you are willing to learn. It is our aspiration to help candidates get certification in their first try with our latest Fortinet NSE7_SSE_AD-25 exam prep and valid pass guide.
Updated: May 28, 2022