If you don't believe what I say, you can know the information by asking around. Somebody must have been using Goldmile-Infobiz dumps. We assure Goldmile-Infobiz provide you with the latest and the best questions and answers which will let you pass the exam at the first attempt. Before you choose to end your practices of the Service-Cloud-Consultant Dumps Free study materials, the screen will display the questions you have done, which help you check again to ensure all questions of Service-Cloud-Consultant Dumps Free practice prep are well finished. The report includes your scores of the Service-Cloud-Consultant Dumps Free learning guide. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Dumps Free practice test dumps are doubtless the best reference materials compared with other Service-Cloud-Consultant Dumps Free exam related materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Never feel sorry to invest yourself.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Dumps Free - Salesforce Certified Service cloud consultant It is time to refresh again. With the help of our hardworking experts, our Authorized Service-Cloud-Consultant Pdf exam braindumps have been on the front-front of this industry and help exam candidates around the world win in valuable time. With years of experience dealing with exam, they have thorough grasp of knowledge which appears clearly in our Authorized Service-Cloud-Consultant Pdf actual exam.
Also, it will remind you when the time is soon running out. A lot of our candidates used up all examination time and leave a lot of unanswered questions of the Service-Cloud-Consultant Dumps Free exam questions. It is a bad habit.
Salesforce Service-Cloud-Consultant Dumps Free - You will not need to struggle with the exam.
In the recent few years, Salesforce Service-Cloud-Consultant Dumps Free exam certification have caused great impact to many people. But the key question for the future is that how to pass the Salesforce Service-Cloud-Consultant Dumps Free exam more effectively. The answer of this question is to use Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Dumps Free exam training materials, and with it you can pass your exams. So what are you waiting for? Go to buy Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Dumps Free exam training materials please, and with it you can get more things what you want.
Most of the materials on the market do not have a free trial function. Even some of the physical books are sealed up and cannot be read before purchase.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Why it produces such a big chain reaction? This is because Goldmile-Infobiz's Salesforce Splunk SPLK-1002 exam training materials is is really good. And at the same time, you don't have to pay much time on the preparation for our Scrum SAFe-Practitioner learning guide is high-efficient. Amazon MLA-C01-KR - To choose Goldmile-Infobiz is to choose your success. We are willing to recommend you to try the Microsoft SC-300 learning guide from our company. Salesforce Salesforce-MuleSoft-Developer-I - You can free download a part of the dumps.
Updated: May 28, 2022