For a long time, high quality is our Service-Cloud-Consultant Dumps Materials exam questions constantly attract students to participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, and at the same time the Service-Cloud-Consultant Dumps Materials practice quiz brings more outstanding teaching effect. Our high-quality Service-Cloud-Consultant Dumps Materials} learning guide help the students know how to choose suitable for their own learning method, our Service-Cloud-Consultant Dumps Materials study materials are a very good option. You can practice repeatedly for the same set of Service-Cloud-Consultant Dumps Materials questions and continue to consolidate important knowledge points. Our Service-Cloud-Consultant Dumps Materials exam Braindumps are available in PDF, software, and online three modes, which allowing you to switch learning materials on paper, on your phone or on your computer, and to study anywhere and anytime. You can effortlessly yield the printouts of Service-Cloud-Consultant Dumps Materials exam study material as well, PDF files make it extremely simple for you to switch to any topics with a click.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So your success is guaranteed.
Free renewal of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Dumps Materials study prep in this respect is undoubtedly a large shining point. The relation comes from the excellence of our Service-Cloud-Consultant Reliable Learning Materials training materials. We never avoid our responsibility of offering help for exam candidates like you, so choosing our Service-Cloud-Consultant Reliable Learning Materials practice dumps means you choose success.
On one hand, all content can radically give you the best backup to make progress. On the other hand, our Service-Cloud-Consultant Dumps Materials exam questions are classy and can broaden your preview potentially. Their efficiency has far beyond your expectation!
Salesforce Service-Cloud-Consultant Dumps Materials - This certification gives us more opportunities.
Many exam candidates feel hampered by the shortage of effective Service-Cloud-Consultant Dumps Materials preparation quiz, and the thick books and similar materials causing burden for you. Serving as indispensable choices on your way of achieving success especially during this Service-Cloud-Consultant Dumps Materials exam, more than 98 percent of candidates pass the exam with our Service-Cloud-Consultant Dumps Materials training guide and all of former candidates made measurable advance and improvement.
Therefore, modern society is more and more pursuing efficient life, and our Service-Cloud-Consultant Dumps Materials exam materials are the product of this era, which conforms to the development trend of the whole era. It seems that we have been in a state of study and examination since we can remember, and we have experienced countless tests, including the qualification examinations we now face.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Program, you can enjoy our SAP C_BCBAI_2509 test material service. Snowflake SOL-C01 - If you make up your mind, choose us! Our SAP C_BCBTM_2509 exam braindumps are the hard-won fruit of our experts with their unswerving efforts in designing products and choosing test questions. The staff of CompTIA CS0-003 study guide is professionally trained. Huawei H19-404_V1.0 - In fact, all three versions contain the same questions and answers.
Updated: May 28, 2022