Since inception, our company has been working on the preparation of Service-Cloud-Consultant Exam Materials learning guide, and now has successfully helped tens of thousands of candidates around the world to pass the exam. As a member of the group who are about to take the Service-Cloud-Consultant Exam Materials exam, are you worried about the difficulties in preparing for the exam? Maybe this problem can be solved today, if you are willing to spend a few minutes to try our Service-Cloud-Consultant Exam Materials actual exam. Maybe you think that our Service-Cloud-Consultant Exam Materials study materials cannot make a difference. But you must know that if you do not have a try, your life will never be improved. The Service-Cloud-Consultant Exam Materials study materials are of great help in this sense.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Then join our preparation kit.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Exam Materials - Salesforce Certified Service cloud consultant We can send you a link within 5 to 10 minutes after your payment. What most useful is that PDF format of our Latest Service-Cloud-Consultant Test Syllabus exam materials can be printed easily, you can learn it everywhere and every time you like. It is really convenient for candidates who are busy to prepare the exam.
Among the three versions, the PDF version of Service-Cloud-Consultant Exam Materials training guide is specially provided for these candidates, because it supports download and printing.For those who are willing to learn on the phone, as long as you have a browser installed on your phone, you can use the App version of our Service-Cloud-Consultant Exam Materials exam questions. The PC version is ideal for computers with windows systems, which can simulate a real test environment. There are also the Value pack of our Service-Cloud-Consultant Exam Materials study materials for you to purchase.
Salesforce Service-Cloud-Consultant Exam Materials - Do not hesitate!
If you Goldmile-Infobiz, Goldmile-Infobiz can ensure you 100% pass Salesforce certification Service-Cloud-Consultant Exam Materials exam. If you fail to pass the exam, Goldmile-Infobiz will full refund to you.
Although Salesforce certification Service-Cloud-Consultant Exam Materials exam is difficult, through doing Goldmile-Infobiz's exercises you will be very confident for the exam. Be assured to choose Goldmile-Infobiz efficient exercises right now, and you will do a full preparation for Salesforce certification Service-Cloud-Consultant Exam Materials exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 4
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
SAP C-BW4H-2505 - There are different ways to achieve the same purpose, and it's determined by what way you choose. Pegasystems PEGACPDS25V1 - If you fail your exam, Goldmile-Infobiz will full refund to you. If you choose Goldmile-Infobiz to provide you with the pertinence training, you can easily pass the Salesforce certification SAP C_SIGPM_2403 exam. All of these will help you to acquire a better knowledge, we are confident that you will through Goldmile-Infobiz the Salesforce Microsoft AI-102 certification exam. Microsoft AZ-801 - Please add Goldmile-Infobiz to you shopping car quickly.
Updated: May 28, 2022