You must pay more attention to the study materials. In order to provide all customers with the suitable study materials, a lot of experts from our company designed the Service-Cloud-Consultant Exam Overview training materials. We can promise that if you buy our products, it will be very easy for you to pass your Service-Cloud-Consultant Exam Overview exam and get the certification. We provide services 24/7 with patient and enthusiastic staff. All moves are responsible due to your benefits. That helping you pass the Service-Cloud-Consultant Exam Overview exam successfully has been given priority to our agenda.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can consult our staff online.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Exam Overview - Salesforce Certified Service cloud consultant And the price of our exam prep is quite favourable! They can greatly solve your problem-solving abilities. Actually our Service-Cloud-Consultant Most Reliable Questions study materials cover all those traits and they are your prerequisites for successful future.
Service-Cloud-Consultant Exam Overview study guide provides free trial services, so that you can gain some information about our study contents, topics and how to make full use of the software before purchasing. It’s a good way for you to choose what kind of Service-Cloud-Consultant Exam Overview training prep is suitable and make the right choice to avoid unnecessary waste. Our purchase process is of the safety and stability if you have any trouble in the purchasing Service-Cloud-Consultant Exam Overview practice materials or trail process, you can contact us immediately.
Salesforce Service-Cloud-Consultant Exam Overview - And we have become a popular brand in this field.
As a market leader, our company is able to attract quality staffs on our Service-Cloud-Consultant Exam Overview exam materials , it actively seeks out those who are energetic, persistent, and professional to various Service-Cloud-Consultant Exam Overview certificate and good communicator. And we believe that the key of our company's success is its people, skills, and experience on Service-Cloud-Consultant Exam Overview study guide. Over 50% of the account executives and directors have been with the Group for more than ten years. We have strong strenght to lead you to success!
For many people, it’s no panic passing the Service-Cloud-Consultant Exam Overview exam in a short time. Luckily enough，as a professional company in the field of Service-Cloud-Consultant Exam Overview practice questions ,our products will revolutionize the issue.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
ACFE CFE-Investigation - A good reputation is the driving force for our continued development. I believe every candidate wants to buy Microsoft AZ-801 learning bbraindumps that with a high pass rate, because the data show at least two parts of the Microsoft AZ-801 exam guide, the quality and the validity which are the pass guarantee to our candidates. Peoplecert DevOps-Foundation - According to different kinds of questionnaires based on study condition among different age groups, we have drawn a conclusion that the majority learners have the same problems to a large extend, that is low-efficiency, low-productivity, and lack of plan and periodicity. With the high pass rate of our PMI PMP-CN exam questions as 98% to 100% which is unbeatable in the market, we are proud to say that we have helped tens of thousands of our customers achieve their dreams and got their PMI PMP-CN certifications. Carefully testing and producing to match the certified quality standards of Microsoft AZ-204-KR exam materials, we have made specific statistic researches on the Microsoft AZ-204-KR practice materials.
Updated: May 28, 2022