The Service-Cloud-Consultant Exam Pdf learn prep from our company has helped thousands of people to pass the exam and get the related certification, and then these people have enjoyed a better job and a better life. It has been generally accepted that the Service-Cloud-Consultant Exam Pdf study questions are of significance for a lot of people to pass the exam and get the related certification. The first goal of our company is to help all people to pass the Service-Cloud-Consultant Exam Pdf exam and get the related certification in the shortest time. If you do not receive our Service-Cloud-Consultant Exam Pdf study materials, please contact our online workers. It is our great advantage to attract customers. In their opinions, the certification is a best reflection of the candidates’ work ability, so more and more leaders of companies start to pay more attention to the Service-Cloud-Consultant Exam Pdf certification of these candidates.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Fate is not an opportunity but a choice.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Pdf certification guide also use the latest science and technology to meet the new requirements of authoritative research material network learning. In order to ensure the security of client information, our company hired many experts to design a secure procurement process for our Real Service-Cloud-Consultant Exam Answers test prep. If you decide to purchase our Real Service-Cloud-Consultant Exam Answers quiz guide, you can download the app of our products with no worry.
If you want to spend the least time to achieve your goals, Service-Cloud-Consultant Exam Pdf learning materials are definitely your best choice. You can really try it we will never let you down! Under the leadership of a professional team, we have created the most efficient learning Service-Cloud-Consultant Exam Pdf training guide for our users.
Salesforce Service-Cloud-Consultant Exam Pdf - As you know, life is like the sea.
As you can see on our website, there are versions of the PDF, Software and APP online. PDF version of our Service-Cloud-Consultant Exam Pdf study materials- it is legible to read and remember, and support customers’ printing request. Software version of our Service-Cloud-Consultant Exam Pdf exam questions-It support simulation test system and times of setup has no restriction. Remember this version support Windows system users only. App online version of Service-Cloud-Consultant Exam Pdf practice engine -Be suitable to all kinds of equipment or digital devices.
Our experts made significant contribution to their excellence of the Service-Cloud-Consultant Exam Pdf study materials. So we can say bluntly that our Service-Cloud-Consultant Exam Pdf simulating exam is the best.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Up to now, we have more than tens of thousands of customers around the world supporting our ACAMS CAMS training prep. Just look at the comments on the Amazon AWS-Certified-Developer-Associate-KR training guide, you will know that how popular they are among the candidates. And not only the content is contained that you can free download from the website, also you can find that the displays of the EMC D-VXR-DS-00 study materials can be tried as well for we have three versions, according we also have three kinds of free demos. Presiding over the line of our practice materials over ten years, our experts are proficient as elites who made our Esri EAEP2201 learning questions, and it is their job to officiate the routines of offering help for you. Many exam candidates build long-term relation with our company on the basis of our high quality Cisco 350-501 guide engine.
Updated: May 28, 2022