So you do not need to pick out the important points by yourself. Also, our Service-Cloud-Consultant Free Download practice engine can greatly shorten your preparation time of the exam. So you just need our Service-Cloud-Consultant Free Download learning questions to help you get the certificate. Our Service-Cloud-Consultant Free Download actual exam can also broaden your horizon; activate your potential to deal with difficulties. You will not only get desirable goal with our Service-Cloud-Consultant Free Download exam practice but with superior outcomes that others who dare not imagine. The updated version of the Service-Cloud-Consultant Free Download study guide will be different from the old version.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can spend more time doing other things.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Free Download - Salesforce Certified Service cloud consultant That is to say that we can apply our App version on all kinds of eletronic devices, such as IPAD, computer and so on. As long as our Service-Cloud-Consultant Reliable Test Study Guide learning material updated, users will receive the most recent information from our Service-Cloud-Consultant Reliable Test Study Guide learning materials. So, buy our products immediately!
A lot of things can’t be tried before buying or the product trail will charge a certain fee, but our Service-Cloud-Consultant Free Download exam questions are very different, you can try it free before you buy it. It’s like buying clothes, you only know if it is right for you when you try it on. In the same way, in order to really think about our customers, we offer a free trial version of our Service-Cloud-Consultant Free Download study prep for you, so everyone has the opportunity to experience a free trial version of our Service-Cloud-Consultant Free Download learning materials.
Salesforce Service-Cloud-Consultant Free Download - You can get what you want!
The Service-Cloud-Consultant Free Download learning dumps from our company are very convenient for all people, including the convenient buying process, the download way and the study process and so on. Upon completion of your payment, you will receive the email from us in several minutes, and then you will have the right to use the Salesforce Certified Service cloud consultant test guide from our company. In addition, there are three different versions for all people to choose. According to your actual situation, you can choose the suitable version from our Service-Cloud-Consultant Free Download study question. We believe that the suitable version will help you improve your learning efficiency. It will be very easy for you to pass the exam and get the certification. More importantly, your will spend less time on preparing for Service-Cloud-Consultant Free Download exam than other people.
Every day they are on duty to check for updates of Service-Cloud-Consultant Free Download study materials for providing timely application. We also welcome the suggestions from our customers, as long as our clients propose rationally.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Currently, my company has introduced a variety of learning materials, covering almost all the official certification of qualification exams, and each Cisco 300-715 practice dump in our online store before the listing, are subject to stringent quality checks within the company. We have clear data collected from customers who chose our HP HPE7-A03 practice braindumps, and the passing rate is 98-100 percent. After using our Microsoft DP-600 study dumps, users can devote more time and energy to focus on their major and makes themselves more and more prominent in the professional field. To make our Databricks Databricks-Certified-Data-Engineer-Associate simulating exam more precise, we do not mind splurge heavy money and effort to invite the most professional teams into our group. HP HPE3-CL02 - In the face of their excellent resume, you must improve your strength to keep your position!
Updated: May 28, 2022