You can copy to your mobile, Ipad or others. No matter anywhere or any time you want to learn Service-Cloud-Consultant Free Download PC test engine, it is convenient for you. For busy workers, you can make the best of your time on railway or bus, mastering one question and answers every time will be great. Salesforce Service-Cloud-Consultant Free Download exam certification can help you to develop your career. Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Free Download exam training materials is ensure that you fully understand the questions and issues behind the concept. Our Service-Cloud-Consultant Free Download dumps torrent contains everything you want to solve the challenge of real exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Hurry to have a try.
Also, you can make notes on your papers to help you memorize and understand the difficult parts of the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Free Download exam questions. Here I would like to explain the core value of Goldmile-Infobiz exam dumps. Goldmile-Infobiz practice test dumps guarantee 100% passing rate.
But you are lucky, we can provide you with well-rounded services on Service-Cloud-Consultant Free Download practice braindumps to help you improve ability. You would be very pleased and thankful if you can spare your time to have a look about features of our Service-Cloud-Consultant Free Download study materials. With the pass rate high as 98% to 100%, you can totally rely on our Service-Cloud-Consultant Free Download exam questions.
Salesforce Service-Cloud-Consultant Free Download - PayPal doesn't have extra costs.
Our Salesforce Certified Service cloud consultant prep torrent will provide customers with three different versions, including the PDF version, the software version and the online version, each of them has its own advantages. Now I am going to introduce you the PDF version of Service-Cloud-Consultant Free Download test braindumps which are very convenient. It is well known to us that the PDF version is very convenient and practical. The PDF version of our Service-Cloud-Consultant Free Download test braindumps provide demo for customers; you will have the right to download the demo for free if you choose to use the PDF version. At the same time, if you use the PDF version, you can print our Service-Cloud-Consultant Free Download exam torrent by the PDF version; it will be very easy for you to take notes. I believe our Service-Cloud-Consultant Free Download test braindumps will bring you great convenience.
The free demos of Service-Cloud-Consultant Free Download study quiz include a small part of the real questions and they exemplify the basic arrangement of our Service-Cloud-Consultant Free Download real test. They also convey an atmosphere of high quality and prudent attitude we make.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Cisco 200-301-KR - And we are consigned as the most responsible company in this area. For all the above services of our Adobe AD0-E409 practice engine can enable your study more time-saving and energy-saving. You can have a free try for downloading our Forescout FSCP exam demo before you buy our products. Snowflake SOL-C01 - No other vendors can challenge our data in this market. You will feel grateful to choose our Forescout FSCP learning quiz!
Updated: May 28, 2022