There are so many features to show that our Service-Cloud-Consultant Free Sample study engine surpasses others. We can confirm that the high quality is the guarantee to your success. At the same time, the prices of our Service-Cloud-Consultant Free Sample practice materials are quite reasonable for no matter the staffs or the students to afford. We have designed a chat window below the web page. Once you want to ask some questions about the Service-Cloud-Consultant Free Sample training engine, you can click the little window. And we will let you down.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can totally relay on us.
Although our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Free Sample exam dumps have been known as one of the world’s leading providers of exam materials, you may be still suspicious of the content. Second, it is convenient for you to read and make notes with our versions of New Service-Cloud-Consultant Exam Answers exam materials. Last but not least, we will provide considerate on line after sale service for you in twenty four hours a day, seven days a week.
The second Software versions which are usable to windows system only with simulation test system for you to practice in daily life. The last App version of our Service-Cloud-Consultant Free Sample learning guide is suitable for different kinds of electronic products. There are three different versions of our Service-Cloud-Consultant Free Sample exam questions: the PDF, Software and APP online.
Salesforce Service-Cloud-Consultant Free Sample - Missing the chance, I am sure you must regret it.
We have three different versions of our Service-Cloud-Consultant Free Sample exam questions which can cater to different needs of our customers. They are the versions: PDF, Software and APP online. The PDF version of our Service-Cloud-Consultant Free Sample exam simulation can be printed out, suitable for you who like to take notes, your unique notes may make you more profound. The Software version of our Service-Cloud-Consultant Free Sample study materials can simulate the real exam. Adn the APP online version can be applied to all electronic devices.
Besides, we have the largest IT exam repository, if you are interested in Service-Cloud-Consultant Free Sample exam or any other exam dumps, you can search on our Goldmile-Infobiz or chat with our online support any time you are convenient. Wish you success in Service-Cloud-Consultant Free Sample exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
And we have three different versions Of our VMware 250-614 study guide: the PDF, the Software and the APP online. Belive it or not, our efficient and authoritative Microsoft MS-900-KR exam materials are always here waiting for you to provide you with the best help of Microsoft MS-900-KR exam preparation. Amazon SAA-C03-KR training materials are not only the domestic market, but also the international high-end market. Now the Microsoft AZ-500 exam dumps provided by Goldmile-Infobiz have been recognized by masses of customers, but we will not stop the service after you buy. And you can free download the demos of the PMI PMP study guide to check it out.
Updated: May 28, 2022