We will contact the user to ensure that they fully understand the user's situation, including their own level, available learning time on Service-Cloud-Consultant Guide Files training questions. Our experts will fully consider the gradual progress of knowledge and create the most effective learning plan on the Service-Cloud-Consultant Guide Files exam questions for you. Each user's situation is different. The efficiency and accuracy of our Service-Cloud-Consultant Guide Files learning guide will not let you down. The disparity between our Service-Cloud-Consultant Guide Files practice materials and others are distinct. You must recognize the seriousness of leaking privacy.
Salesforce Service Cloud Consultant Service-Cloud-Consultant The first one is downloading efficiency.
Did you often feel helpless and confused during the preparation of the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Guide Files exam? Do you want to find an expert to help but feel bad about the expensive tutoring costs? Don't worry. And they are the masterpieces of processional expertise these area with reasonable prices. Besides, they are high efficient for passing rate is between 98 to 100 percent, so they can help you save time and cut down additional time to focus on the Service-Cloud-Consultant Reliable Study Guide Questions actual exam review only.
In addition to high quality and high efficiency of our Service-Cloud-Consultant Guide Files exam questions, considerate service is also a big advantage of our company. We will provide 24 - hour online after-sales service to every customer to help them solve problems on our Service-Cloud-Consultant Guide Files learning guide. There may be customers who are concerned about the installation or use of our Service-Cloud-Consultant Guide Files training questions.
Salesforce Service-Cloud-Consultant Guide Files - There is no doubt that you can get a great grade.
It is undeniable that a secure investment can bring many benefits to candidates who want to pass the Service-Cloud-Consultant Guide Files exam, without worrying that their money is wasted on useless exam materials, and the most important thing is to pass Service-Cloud-Consultant Guide Files exams. In addition, after the purchase, the candidate will be entitled to a one-year free update, which will help the candidate keep the latest news feeds, and will not leave any opportunity that may lead them to fail the Service-Cloud-Consultant Guide Files exam. We also provide a 100% refund policy for all users who purchase our questions. If for any reason, any candidates fail in the Salesforce Service-Cloud-Consultant Guide Files certification exam, we can help you to refund your money and ensure your investment is absolutely safe.
Our company has been putting emphasis on the development and improvement of Service-Cloud-Consultant Guide Files test prep over ten year without archaic content at all. So we are bravely breaking the stereotype of similar content materials of the exam, but add what the exam truly tests into our Service-Cloud-Consultant Guide Files exam guide.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
And at this point, our Salesforce CRT-450 study materials do very well. If you do not have extraordinary wisdom, do not want to spend too much time on learning, but want to reach the pinnacle of life through Cloud Security Alliance CCSK exam, then you must have Cloud Security Alliance CCSK question torrent. SAP C-S4CPB-2508 - Sometimes, their useful suggestions will also be adopted. Our Workday Workday-Pro-HCM-Reporting study materials are easy to be mastered and boost varied functions. Esri EAEP2201 - You need to have a brave attempt.
Updated: May 28, 2022