Ten years have gone, and three versions have been made for your reference. They made the biggest contribution to the efficiency and quality of our Salesforce Certified Service cloud consultant practice materials, and they were popularizing the ideal of passing the exam easily and effectively. All Service-Cloud-Consultant Mock Test guide prep is the successful outcomes of professional team. So you don’t need to wait for a long time and worry about the delivery time or any delay. We will transfer our Salesforce Certified Service cloud consultant prep torrent to you online immediately, and this service is also the reason why our Service-Cloud-Consultant Mock Test test braindumps can win people’s heart and mind. With Service-Cloud-Consultant Mock Test test answers, you are not like the students who use other materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You need to have a brave attempt.
We are glad to help you get the certification with our best Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Mock Test study materials successfully. Goldmile-Infobiz have a professional IT team to do research for practice questions and answers of the Salesforce Service-Cloud-Consultant Valid Test Online exam certification exam. They provide a very effective training tools and online services for your.
On the one hand, by the free trial services you can get close contact with our products, learn about the detailed information of our Service-Cloud-Consultant Mock Test study materials, and know how to choose the different versions before you buy our products. On the other hand, using free trial downloading before purchasing, I can promise that you will have a good command of the function of our Service-Cloud-Consultant Mock Test exam prepare. According to free trial downloading, you will know which version is more suitable for you in advance and have a better user experience.
Salesforce Service-Cloud-Consultant Mock Test - You must work hard to upgrade your IT skills.
Our Service-Cloud-Consultant Mock Test exam questions can meet your needs to the maximum extent, and our Service-Cloud-Consultant Mock Test learning materials are designed to the greatest extent from the customer's point of view. So you don't have to worry about the operational complexity. As soon as you enter the learning interface of our system and start practicing our Service-Cloud-Consultant Mock Test learning materials on our Windows software, you will find small buttons on the interface. It is very easy and convenient to use and find.
If you want to know whether you prepare well for the test, you can take advantage of the SOFT version dumps to measure your ability. So you can quickly know your weaknesses and shortcomings, which is helpful to your further study.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
SAP C_ARSUM_2508 - Their masterpieces are instrumental to offer help and improve your performance in the real exam. Our professional IT team of Goldmile-Infobiz continues updating and improving Axis ANVE exam dumps in order to guarantee you win the exam while you are preparing for the exam. PECB ISO-45001-Lead-Auditor - Both normal and essential exam knowledge is written by them with digestible ways to understand. The aim that we try our best to develop the Amazon AIF-C01-KR exam software is to save you money and time, and offer the effective help for you to pass the exam during your preparation for Amazon AIF-C01-KR exam. Oracle 1z0-1065-25 - But if you buy our Salesforce Certified Service cloud consultant test torrent you only need 1-2 hours to learn and prepare the exam and focus your main attention on your most important thing.
Updated: May 28, 2022