You can first download Goldmile-Infobiz's free exercises and answers about Salesforce certification Service-Cloud-Consultant Objectives Pdf exam as a try, then you will feel that Goldmile-Infobiz give you a reassurance for passing the exam. If you choose Goldmile-Infobiz to provide you with the pertinence training, you can easily pass the Salesforce certification Service-Cloud-Consultant Objectives Pdf exam. Are you one of them? Are you still worried and confused because of the the various exam materials and fancy training courses exam? Goldmile-Infobiz is the right choice for you. Because we can provide you with a comprehensive exam, including questions and answers. As a member of the people working in the IT industry, do you have a headache for passing some IT certification exams? Generally, IT certification exams are used to test the examinee's related IT professional knowledge and experience and it is not easy pass these exams.
Try Goldmile-Infobiz Salesforce Service-Cloud-Consultant Objectives Pdf exam dumps.
Through the use of a lot of candidates, Goldmile-Infobiz's Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Objectives Pdf exam training materials is get a great response aroud candidates, and to establish a good reputation. Firstly, Goldmile-Infobiz exam dumps are researched by IT experts who used their experience for years and can figure out accurately the scope of the examinations. Secondly, Goldmile-Infobiz exam dumps conclude all questions that can appear in the real exam.
A bad situation can show special integrity. When to face of a difficult time, only the bravest people could take it easy. Are you a brave person? If you did not do the best preparation for your IT certification exam, can you take it easy? Yes, of course.
Salesforce Service-Cloud-Consultant Objectives Pdf - Also it is good for releasing pressure.
Our Service-Cloud-Consultant Objectives Pdf exam dumps strive for providing you a comfortable study platform and continuously explore more functions to meet every customer’s requirements. We may foresee the prosperous talent market with more and more workers attempting to reach a high level through the Salesforce certification. To deliver on the commitments of our Service-Cloud-Consultant Objectives Pdf test prep that we have made for the majority of candidates, we prioritize the research and development of our Service-Cloud-Consultant Objectives Pdf test braindumps, establishing action plans with clear goals of helping them get the Salesforce certification. You can totally rely on our products for your future learning path. Full details on our Service-Cloud-Consultant Objectives Pdf test braindumps are available as follows.
These are based on the Service-Cloud-Consultant Objectives Pdf Exam content that covers the entire syllabus. The Service-Cloud-Consultant Objectives Pdf practice test content is very easy and simple to understand.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Microsoft MS-102 - And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences. For all content of our Broadcom 250-589 learning materials are strictly written and tested by our customers as well as the market. You can totally trust in our Cisco 350-501 exam questions! ServiceNow CSA - Our exam materials can installation and download set no limits for the amount of the computers and persons. Consequently, with the help of our ISTQB ISTQB-CTFL-KR study materials, you can be confident that you will pass the exam and get the related certification as easy as rolling off a log.
Updated: May 28, 2022