Without no doubt that accuracy of information is of important for a Service-Cloud-Consultant Objectives Pdf study material. It can be said exactly that the precision and accuracy of our Goldmile-Infobiz’s Service-Cloud-Consultant Objectives Pdf study materials are beyond question. All questions and answers have passed the test of time and are approved by experienced professionals who recommend them as the easiest route to certification testing. You can always prepare for the Service-Cloud-Consultant Objectives Pdf test whenever you find free time with the help of our Service-Cloud-Consultant Objectives Pdf PDF dumps. We have curated all the Service-Cloud-Consultant Objectives Pdf questions and answers that you can view the exam Salesforce Service-Cloud-Consultant Objectives Pdf brain dumps and prepare for the Service-Cloud-Consultant Objectives Pdf exam. Especially in the face of some difficult problems, the user does not need to worry too much, just learn the Service-Cloud-Consultant Objectives Pdf study materials provide questions and answers, you can simply pass the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Never feel sorry to invest yourself.
We hope that our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Objectives Pdf exam materials can light your life. With the help of our hardworking experts, our Service-Cloud-Consultant Exam Guide Materials exam braindumps have been on the front-front of this industry and help exam candidates around the world win in valuable time. With years of experience dealing with exam, they have thorough grasp of knowledge which appears clearly in our Service-Cloud-Consultant Exam Guide Materials actual exam.
Our timer is placed on the upper right of the page. The countdown time will run until it is time to submit your exercises of the Service-Cloud-Consultant Objectives Pdf study materials. Also, it will remind you when the time is soon running out.
Salesforce Service-Cloud-Consultant Objectives Pdf - You will not need to struggle with the exam.
In the recent few years, Salesforce Service-Cloud-Consultant Objectives Pdf exam certification have caused great impact to many people. But the key question for the future is that how to pass the Salesforce Service-Cloud-Consultant Objectives Pdf exam more effectively. The answer of this question is to use Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Objectives Pdf exam training materials, and with it you can pass your exams. So what are you waiting for? Go to buy Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Objectives Pdf exam training materials please, and with it you can get more things what you want.
Most of the materials on the market do not have a free trial function. Even some of the physical books are sealed up and cannot be read before purchase.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Why it produces such a big chain reaction? This is because Goldmile-Infobiz's Salesforce VMware 2V0-13.25 exam training materials is is really good. And at the same time, you don't have to pay much time on the preparation for our Cisco 350-401 learning guide is high-efficient. Amazon DOP-C02-KR - To choose Goldmile-Infobiz is to choose your success. We are willing to recommend you to try the CheckPoint 156-215.82 learning guide from our company. CFA Institute Sustainable-Investing - You can free download a part of the dumps.
Updated: May 28, 2022