For our PDF version of our Service-Cloud-Consultant Pass Test practice materials has the advantage of printable so that you can print all the materials in Service-Cloud-Consultant Pass Test study engine to paper. Then you can sketch on the paper and mark the focus with different colored pens. This will be helpful for you to review the content of the materials. You can learn Service-Cloud-Consultant Pass Test quiz torrent skills and theory at your own pace, and you are not necessary to waste your time on some useless books or materials and you will save more time and energy that you can complete other thing. We also provide every candidate who wants to get certification with free Demo to check our materials. Here, the all users of the Service-Cloud-Consultant Pass Test exam questions can through own ID number to log on to the platform and other users to share and exchange, can even on the platform and struggle with more people to become good friend, pep talk to each other, each other to solve their difficulties in study or life.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Try to immerse yourself in new experience.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Pass Test - Salesforce Certified Service cloud consultant All those merits prefigure good needs you may encounter in the near future. Every Valid Service-Cloud-Consultant Test Cram Sheet exam questions are going through rigid quality check before appearing on our online stores. So you do not need to worry about trivial things and concentrate on going over our Valid Service-Cloud-Consultant Test Cram Sheet exam preparation.
Just as exactly, to obtain the certification of Service-Cloud-Consultant Pass Test exam braindumps, you will do your best to pass the according exam without giving up. You may not have to take the trouble to study with the help of our Service-Cloud-Consultant Pass Test practice materials. We claim that you can be ready to attend your exam after studying with our Service-Cloud-Consultant Pass Teststudy guide for 20 to 30 hours because we have been professional on this career for years.
Salesforce Service-Cloud-Consultant Pass Test - And we will let you down.
Our Service-Cloud-Consultant Pass Test study materials selected the most professional team to ensure that the quality of the Service-Cloud-Consultant Pass Test learning guide is absolutely leading in the industry, and it has a perfect service system. The focus and seriousness of our study materials gives it a 99% pass rate. Using our products, you can get everything you want, including your most important pass rate. Service-Cloud-Consultant Pass Test actual exam is really a good helper on your dream road.
The learning of our Service-Cloud-Consultant Pass Test study materials costs you little time and energy and we update them frequently. We can claim that you will be ready to write your exam after studying with our Service-Cloud-Consultant Pass Test exam guide for 20 to 30 hours.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
CompTIA PK0-005 - Perhaps our research data will give you some help. Microsoft SC-100 - Many people want to be the competent people which can excel in the job in some area and be skillful in applying the knowledge to the practical working in some industry. SAP C_BCBAI_2509 - The acquisition of Salesforce qualification certificates can better meet the needs of users' career development, so as to bring more promotion space for users. Saving the precious time users already so, also makes the CompTIA PK0-005 quiz torrent look more rich, powerful strengthened the practicability of the products, to meet the needs of more users, to make the CompTIA PK0-005 test prep stand out in many similar products. Google Associate-Cloud-Engineer - With our users all over the world, you really should believe in the choices of so many people.
Updated: May 28, 2022