They are reflection of our experts’ authority. By assiduous working on them, they are dependable backup and academic uplift. So our experts’ team made the Service-Cloud-Consultant Pdf Dumps guide dumps superior with their laborious effort. Do you want to pass Service-Cloud-Consultant Pdf Dumps exam and get the related certification within the minimum time and effort? If you would like to give me a positive answer, you really should keep a close eye on our website since you can find the best Service-Cloud-Consultant Pdf Dumps study material in here--our Service-Cloud-Consultant Pdf Dumps training materials. We have helped millions of thousands of candidates to prepare for the Service-Cloud-Consultant Pdf Dumps exam and all of them have got a fruitful outcome, we believe you will be the next winner as long as you join in us! We take so much pride in the high pass rate of our Service-Cloud-Consultant Pdf Dumps study questions because according to the statistics from the feedbacks of all of our customers, under the guidance of our Service-Cloud-Consultant Pdf Dumps exam materials the pass rate has reached as high as 98% to 100%, which marks the highest pass rate in the field.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Come to try and you will be satisfied!
To be the best global supplier of electronic Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Pdf Dumps study materials for our customers through innovation and enhancement of our customers' satisfaction has always been our common pursuit. Once you buy the product you can use the convenient method to learn the Service-Cloud-Consultant Latest Test Dumps Materials exam torrent at any time and place. So please take it easy before and after the purchase and trust that our Service-Cloud-Consultant Latest Test Dumps Materials study materials carry no virus.
Consequently, with the help of our Service-Cloud-Consultant Pdf Dumps study materials, you can be confident that you will pass the exam and get the related certification as easy as rolling off a log. So what are you waiting for? Just take immediate actions! Our Service-Cloud-Consultant Pdf Dumps training materials have been honored as the panacea for the candidates for the exam since all of the contents in the Service-Cloud-Consultant Pdf Dumps guide quiz are the essences of the exam.
Salesforce Service-Cloud-Consultant Pdf Dumps - However, our company has achieved the goal.
Just the same as the free demo, we have provided three kinds of versions of our Service-Cloud-Consultant Pdf Dumps preparation exam, among which the PDF version is the most popular one. It is understandable that many people give their priority to use paper-based Service-Cloud-Consultant Pdf Dumps materials rather than learning on computers, and it is quite clear that the PDF version is convenient for our customers to read and print the contents in our Service-Cloud-Consultant Pdf Dumps study guide.
If you still have other questions about our Service-Cloud-Consultant Pdf Dumps exam questions, you can contact us directly via email or online, and we will help you in the first time with our kind and professional suggestions. All in all, our Service-Cloud-Consultant Pdf Dumps training braindumps will never let you down.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Our Huawei H13-324_V2.0 study materials are not only as reasonable priced as other makers, but also they are distinctly superior in the many respects. The content of our Salesforce MC-101 learning guide is definitely the most abundant. Fortinet FCP_FSM_AN-7.2 - The last but not least we have professional groups providing guidance in terms of download and installment remotely. Our Fortinet FCP_FGT_AD-7.6 study materials will really be your friend and give you the help you need most. Most of the experts have been studying in the professional field for many years and have accumulated much experience in our HP HPE0-J83 practice questions.
Updated: May 28, 2022