As the authoritative provider of Service-Cloud-Consultant Practical Information actual exam, we always pursue high pass rate compared with our peers to gain more attention from those potential customers. We guarantee that if you follow the guidance of our Service-Cloud-Consultant Practical Information learning materials, you will pass the exam without a doubt and get a certificate. Our Service-Cloud-Consultant Practical Information exam practice is carefully compiled after many years of practical effort and is adaptable to the needs of the Service-Cloud-Consultant Practical Information exam. To discern what ways are favorable for you to practice and what is essential for exam syllabus, our experts made great contributions to them. All Service-Cloud-Consultant Practical Information practice engine is highly interrelated with the exam. To find the perfect Service-Cloud-Consultant Practical Information practice materials for the exam, you search and re-search without reaching the final decision and compare advantages and disadvantages with materials in the market.
There are many advantages of our Service-Cloud-Consultant Practical Information study tool.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Practical Information - Salesforce Certified Service cloud consultant Experts expressed their meaning with clarity by knowledgeable and understandable words which cannot be misunderstood. Just spent some time regularly on our Valid Exam Service-Cloud-Consultant Practice exam simulation, your possibility of getting it will be improved greatly. Our supporter of Valid Exam Service-Cloud-Consultant Practice study guide has exceeded tens of thousands around the world, which directly reflects the quality of them.
Our three versions of Service-Cloud-Consultant Practical Information study materials are the PDF, Software and APP online. They have their own advantages differently and their prolific Service-Cloud-Consultant Practical Information practice materials can cater for the different needs of our customers, and all these Service-Cloud-Consultant Practical Information simulating practice includes the new information that you need to know to pass the test for we always update it in the first time. So you can choose them according to your personal preference.
Salesforce Service-Cloud-Consultant Practical Information - Fate is not an opportunity but a choice.
The test software used in our products is a perfect match for Windows' Service-Cloud-Consultant Practical Information learning material, which enables you to enjoy the best learning style on your computer. Our Service-Cloud-Consultant Practical Information certification guide also use the latest science and technology to meet the new requirements of authoritative research material network learning. Unlike the traditional way of learning, the great benefit of our Service-Cloud-Consultant Practical Information learning material is that when the user finishes the exercise, he can get feedback in the fastest time. So, users can flexibly adjust their learning plans according to their learning schedule. We hope that our new design of {CertName} test questions will make the user's learning more interesting and colorful.
In order to ensure the security of client information, our company hired many experts to design a secure procurement process for our Service-Cloud-Consultant Practical Information test prep. If you decide to purchase our Service-Cloud-Consultant Practical Information quiz guide, you can download the app of our products with no worry.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
If you want to spend the least time to achieve your goals, Splunk SPLK-1002 learning materials are definitely your best choice. Salesforce Integration-Architect - If you want to make one thing perfect and professional, then the first step is that you have to find the people who are good at them. Microsoft PL-400-KR - Our highly efficient operating system for learning materials has won the praise of many customers. Fortinet FCSS_SDW_AR-7.4 - On the other hand, we provide you the responsible 24/7 service. CheckPoint 156-561 - As you know, life is like the sea.
Updated: May 28, 2022